Office for Diversity, Literacy & Outreach Services

Cultural humility as a concept is discussed very little in the library literature. Yet the idea embodies the long-held professional values of diversity, equity, and inclusion and could do much to further efforts to assist our increasingly diverse communities and patrons. The discussion we present is also unique as we approach the topic by unpacking the notion of humility and why people may find the whole concept difficult to embrace.
Originally recorded on Wednesday, May 6, 2015, this free, hour-long webinar features Patricia Barch, Schaumburg Township (Ill.) District Library and Carmen Patlan, Waukegan (Ill.) Public Library, as they discuss tips, tools, resources, and best practices for serving English language learners. Made possible by The American Dream Starts @ your library®, a grant initiative funded by the Dollar General Literacy Foundation.
Attendees will learn about the Equity, Diversity, and Inclusion recommendations in the context of the future of librarianship, the Association, and information services to our communitiess. All library workers will benefit from learning how they can contribute to this important work.
Participants will be introduced to creative and fun ways to expand and strengthen programming at senior facilities and at the library, especially for patrons living with dementia.
Cultural intelligence is a person’s capability for successful adaptation to new cultural settings, that is, for unfamiliar settings attributable to cultural context (Earley & Ang). Cultural intelligence is not specific to a particular culture – rather it focuses on the capability to function effectively in culturally diverse situations. This session will discuss an overview of cultural intelligence (CQ) and its application within the information profession; specifically look at its application to change.