Human Resources

"For people who make a difference"
Mailing Address:
225 North Michigan Avenue, Suite 1300
Chicago, IL 60601
Toll Free: (800) 545-2433, x2468
Local: (312) 280-2468


Promote the values of integrity, diversity, customer satisfaction, professionalism, and teamwork through our constant innovation and collaboration.


Our mission is to contribute to the association’s achievement of its strategic goals through the effective use of its people. We provide the association with coordinated, proactive quality services that support their business goals and objectives and are consistent with Human Resources Management principles. Working with individual business units, our staff provides expertise in problem solving, planning, and direct services in the following areas: employee relations, organizational development, strategic planning, compensation/benefits, and employee development/staffing/recruitment, to produce business-oriented results.


  • Negotiate the most cost effective benefit programs
  • Federal and local regulatory compliance
  • Ensuring equity in our pay practices
  • Identifying and using diverse sources of recruitment
  • Efficiently process and maintain employee records and data

Initiatives & Projects

  • Research, create, and implement strategic benefit initiatives
  • Enhance recruiting initiatives, develop new resources, and expand ALA outreach
  • Continued development of comprehensive onboard program and the implementation of a fully integrated, comprehensive Human Resource Information System (HRIS)

Current Events

  • Wellness Programs
  • Job Fairs
  • TIAA-CREF sessions

Human Resources Staff

Lorelle Swader
Associate Executive Director, Human Resources & Organizational Development
(800) 545-2433 x4278 or direct (312) 280-4278

Mary J. Pullen, PHR
Sr. Human Resources Manager
(800) 545-2433 x2466 or direct (312) 280-2466

Grisela Rodriguez, SPHR, SHRM- SCP
Benefits Manager
(800) 545-2433 x2467 or direct (312) 280-2467

Beata Staruk
Manager, Payroll & HRIS
(800) 545-2433 x3249 or direct (312) 280-3249