Libraries Connect Communities: Public Library Funding & Technology Access Study 2010-2011 assesses public access to computers, the Internet, and Internet-related services in U.S. public libraries, and the impact of library funding changes on connectivity, technology deployment, and sustainability. The study builds on the longest-running and largest study of Internet connectivity in public libraries begun in 1994 by John Carlo Bertot and Charles R. McClure.
The report provides information that can help library directors and library IT staff benchmark and advocate for technology resources in communities across the nation. The data are also of importance for policymakers at local, state, and federal levels, manufacturers of information and communication technologies, and the communities served by public libraries.
Navigate to the sections on the page using the links below.
Press Resources | Final 2010-2011 Report | More Survey Findings | Online Extras - Maps, State Summaries
Press Resources
Libraries Connect Communities 2010-2011 Press Kit
Additional Press Materials
Media Mentions
Final 2010-2011 Report
Libraries Connect Communities: Public Library Funding & Technology Access Study 2010-2011 report findings are being published as a digital supplement to American Libraries, the magazine of the American Library Association.
American Libraries Digital Supplement Summer 2011
Executive Summary (. pdf)
Library Funding Landscape (. pdf)
Library Technology Landscape (. pdf)
State Summaries (. pdf)
Reports from the Field (. pdf)
Appendix A: 2010-2011 Public Library Funding & Technology Access Survey Questionnaire
Appendix B: Interview Questions
Appendix C: California public library interview participants
Appendix D: Oklahoma public library interview participants
Index: 2010-2011 Public Library Funding & Technology Access Study ( .pdf)
Suggested study citation:
Hoffman, Judy, John Carlo Bertot, Denise M. Davis, and Larra Clark. Libraries Connect Communities: Public Library Funding & Technology Access Study 2010-2011. Digital supplement of American Libraries magazine, June 2011. Available at http://viewer.zmags.com/publication/857ea9fd.
Survey Findings from the Information Policy & Access Center
For more information, please visit the Information Policy & Access Center at the University of Maryland.
Executive Summary and Methodology
Public Access to and Availability of Public Access Technology
Public Library Internet Connectivity Type, Speed, & Sufficiency
Internet-Enabled Services Provided by the Library and Patron Technology Training
Library E-government and Employment Services and Challenges
Library Funding (System-Level Findings)
Online Extras
Maps
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National Services Map: This map provides a direct link to state-specific data and handouts, all available for download in PDF.
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E-Books map : 67 percent of public libraries report offering free access to e-books to library patrons; view the map to see how your state stacks up.
- E-Government map : 81 percent of public libraries provide assistance to patrons applying for and access e-government services; view the map to see how your state stacks up.
- Homework resources map : 87 percent of public libraries offer free homework resources to library patrons; view the map to see how your state stacks up.
- Job resources map : 91 percent of public libraries provide access to job databases and other job opportunity resources; view the map to see how your state stacks up.
- Training resources map : 87 percent of public libraries provide formal or informal technology training to library patrons; view the map to see how your state stacks up.
- Wi-fi availability map : 86 percent of public libraries now offer this service, and some states (and the District of Columbia) report universal WiFi access in their public libraries. View the map to see how your state stacks up.
State Tables
State Summaries (.html)
Funding Landscape
Additional tables on technology-related operating expenditures by type and funding source
For more information on the Public Library Funding and Technology Access Study or questions about the content on this page, please contact the Office for Research & Statistics.