Digital Literacy

CHICAGO – Nearly all public libraries offer some sort of digital literacy services, ranging from group computer classes to individual tutoring assistance, but how do library staff know their efforts are achieving the desired effect? How can libraries provide consistent digital literacy programs that answer their patrons' most frequently asked questions? How can libraries measure the success of these services and identify areas for improvement? These are just a few of the questions that will be addressed through the Public Library Association's September webinar.

CHICAGO — In an environment where increasing amounts of information (and fake news) flood the internet on websites and social media, the information professional’s job is getting harder. It is important that they are skilled at finding and using the appropriate information and assisting users in working out what information they need and the best way of getting it.