ALA Citation Generator

"ALA Citation Generator - News and Press Center", American Library Association, dynamically generated page.

http://www.ala.org/news/cite?query=node%252F9242&title=Dealing%2Bwith%2Bdifficult%2Bpatrons%2B-%2BNews%2Band%2BPress%2BCenter&url=http%253A%252F%252Fwww.ala.org%252Fnews%252Fpress-releases%252F2013%252F07%252Fdealing-difficult-patrons (Accessed April 28, 2024)