On-Demand Webinars

Adult Services

These on-demand webinars are listed from most recent to oldest. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.


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Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” In some instances, libraries may need to measure outcomes over a longer period of time to demonstrate the good they’re doing. Logic models are used to develop a sequence of steps needed to achieve a desired outcome and measure impact. This webinar will walk through the logic model process to help libraries identify short-term, intermediate, and long-term outcomes.
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Libraries strive to serve their communities with important services and programs, and they also contributed to our nation’s history of creating racial inequity by enforcing racialized laws. Although racial discrimination is illegal, many long-held library practices perpetuate racialized outcomes and maintain libraries as white spaces—often unintentionally. This webinar, presented by the Race Forward Government Alliance on Race and Equity (GARE), presented an overview of concepts and approaches libraries are using to reduce racial barriers in their work.
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It’s never too early to start planning for next year’s summer learning programs! Measuring the outcomes of programs and services helps libraries with decision making, program improvements, advocacy, and funding requests. PLA staff gathered stories from libraries participating in Project Outcome to create implementation tips and best practices to help libraries feel confident implementing Summer Reading surveys next year. Learn how libraries have used the standardized Summer Reading surveys to measure the success of their summer learning programs and demonstrate their impact in the community.
On-DemandWebinarFree!
Photovoice is a type of participatory research methodology designed to empower participants through photography and the power of storytelling in small group settings. In 2013, the Chicago Public Library (CPL) partnered with a local organization to start collecting stories from refugees and political asylum seekers about their lives in Chicago. This on-demand webinar introduces the project and its methodology, and will help you begin to design your own photovoice project.
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What happens when you mix public library staff, high school students, architects, and STEM curriculum? You get project-based learning that leads to students designing a hybrid public library/farmer's market facility! Learn from speakers who have been immersed in a year-long IMLS National Leader Planning Grant, which has involved teaching students about human centered service design and exploring libraries and farms in field trips, and hear how this innovative project engaged teens along with community partners.
On-DemandWebinarFree!
Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” With a vast number of ways to collect outcomes, it may be overwhelming to identify which data collection methods to use. Choosing the methodology also depends on the library’s learning goals, time limitations, staff capacity and more. This on-demand webinar is designed to help libraries learn what methods are available to them, and the benefits and challenges to each. It highlights several methods, with an emphasis on focus groups.
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Since 2015, Multnomah County (OR) Library has been providing a way for patrons to contribute to our e-book collection, bringing authors visibility while offering compelling local content to our patrons. The Library Writers Project engages with the writing community while promoting library staff as curators of books worth your time. We’ll walk through the project inception and execution, and discuss the place of self-published works in collection development and the role of librarians as tastemakers.
On-DemandWebinarFree!
Pima County (AZ) Public Library (PCPL) has radically shifted its approach toward interacting with youth in violation of the library’s Customer Code of Conduct. Using restorative justice practices, PCPL created a justice board with community partners to facilitate more mindful approaches to incidents involving youth, focusing on creating opportunities for growth and engagement rather than barriers to library access. This webinar explores the praxis behind this organizational culture shift including the successes and challenges faced by staff.
On-DemandWebinarFree!
Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” Libraries may need to measure outcomes for a variety of reasons—from measuring and improving impact, to better managing services and resources, to demonstrating a need for funding or other support. This on-demand webinar will help libraries develop their own outcome measures based on program goals and implement those measures through effective survey design.
On-DemandWebinarFree!
With over 100 top-quality education programs, a bustling exhibits hall featuring the latest library products and services, and social events that include author luncheons and networking receptions, the PLA 2018 Conference offers something for everyone in public libraries. This on-demand webinar will help attendees plan for getting the most out of their time in Philadelphia and show non-attendees how to get a taste of the PLA 2018 experience. Learn tips and tricks from PLA Conference pros to help focus your priorities, plan your schedule, and prepare for conference success.