These on-demand webinars are listed from most recent to oldest. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.
In a time marked by uncertainty, the public library is in an extraordinary position as one of society’s most trusted institutions. Public libraries can leverage that trust to be at the forefront of voter education as we head into what will be one of the most watched presidential elections of our lifetimes. Voter education reflects the needs of an often divided and overwhelmed citizenry. It also addresses the changing landscape of information gathering and dissemination, while encouraging people to engage directly with community, state, and national issues of concern.
As part of its ongoing work to support the public library’s role in creating healthy communities, PLA is taking steps to increase consumer education around health insurance and information. How can your library help? This free on-demand webinar helps public library staff better understand the importance of health literacy, how to promote accurate health information and resources, and how to develop community partnerships to broaden the scope of a healthy community.
Improve the quality of out-of-school time or after school programs at the point of service—the place where the youth and staff come together. Through a series of trainings and assessment tools from the David P. Weikart Center for Youth Program Quality, Houston Public Library made changes to create engaging programs where youth want to be instead of have to be. Houston Public Library addresses how the library's first year participation in the Youth Program Quality Intervention program has shown distinct improvements in the program using assessments.
You've heard of IQ and EQ, but what about CQ? Cultural Intelligence (CQ) refers to our ability to function effectively across national, ethnic, and even organizational cultural boundaries. Cultural Intelligence involves four interdependent skills: Knowledge, Motivation, Interpretation, and Behavior. Cultural Intelligence building is a life-long journey, and all can improve their CQ over time. In a world of culture clashes, any effort towards cultural intelligence will make an immediate and effective impact.
The PLA Conference is the premier event for public libraries, drawing thousands of librarians, library support staff, trustees, friends, and library vendors from across the country and around the world for a multi-day event offering over 100 top-quality education programs. Hear from successful past PLA Conference presenters and from PLA member volunteers who review proposals about how to make your ideas stand out from the crowd.
Enhance the customer experience by increasing staff engagement! Learn how the Plano Public Library created a cohesive customer service experience by training staff to share “just one thing” about the library. Staff became more comfortable with patron interactions and engaged with more people during outreach. This concept became a cornerstone to the Outreach & Engagement team’s training and communications. With this concept in place, specific staff were identified for different types of outreach events to address the needs of different communities in their city.
Public libraries are critical to their community’s health, serving as a go-to resource for individuals to access current and reliable health information. Public library staff have a deep understanding of the unique needs of their communities and the value of serving their patrons’ health needs. Now all they need is the data to prove just how valuable those services are. In this on-demand webinar, participants learn how Project Outcome’s new health survey help public libraries measure the success of health programs and services.
The 2018 class of ALA Emerging Leaders was charged with identifying data competency training resources for the Public Library Association. It has become increasingly important for library professionals to be able to gather, analyze and communicate data in order to navigate a data-rich world and make data-driven decisions related to funding, policies and other resources needed to support the communities you serve. Learn how the website created by the Emerging Leaders serves as a professional development guide that can help move library staff toward becoming more data competent.
As part of its ongoing work to support the public library’s role in creating healthy communities, PLA is offering new resources for libraries to help more Americans participate in the Open Enrollment period of the Affordable Care Act. The deadline to enroll is December 15, 2018. What is your library doing to help? This free on-demand webinar helps public library staff plan for how they can promote the deadlines, educate their communities, find certified enrollment assistance, and support patrons’ efforts to enroll successfully.
Computational thinking is a problem-solving process often associated with computer science, programming, and coding. However, the universal ideas behind computational thinking—decomposition, pattern recognition, and abstraction and algorithmic design—are concepts most children’s librarians and early childhood educators know. By exploring the relationship between early literacy and computational thinking skills, library staff can challenge themselves to think differently about the ways their work supports the whole child.