These on-demand webinars are listed from most recent to oldest. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.
King County Library System (KCLS) is a 50-branch library system encompassing urban, suburban, and rural areas outside Seattle. Understanding the multifaceted diversity of the KCLS service area is essential to offering programs and services that are responsive to local community needs and interests. Exploring and mapping socially-oriented data has been a starting point in community discovery for KCLS staff for several years.
Public libraries have long been leaders in bringing people into the digital world, providing programs and services that help patrons get jobs, gain knowledge, increase productivity, and engage with others online. Leveraging and strengthening existing library and community resources can help reduce staff burden and increase the library’s impact on digital literacy. In this on-demand webinar, a panel of digital literacy experts share tools, resources, and partnership strategies to help you enhance digital skill development among patrons and library staff.
In this on-demand webinar, members of the PLA Social Work Task Force introduce you to the use of trauma-informed approaches in public libraries. A trauma-informed approach generally means understanding that library patrons may have experienced trauma and working with them to engender trust in libraries. Adopting trauma-informed approaches reduces barriers to library access, makes the library a more welcoming place, and positions the library as part of the solution for many of the issues faced by patrons experiencing trauma.
Public libraries need more data and evidence to demonstrate their value to their communities, but collecting the data is only half the battle. How do you communicate it? How do you use it to make strategic decisions? Data visualization can help libraries better understand their data and feel confident communicating their impact back to their communities. In this on-demand webinar, attendees learn best practices for how and when to use data visualization, helpful tools for creating visualizations, and how to apply these tips using Project Outcome.
Offering a hotspot lending program at your library offers endless opportunities for your patrons, especially those that lack broadband connectivity at home. This free webinar will offer public library staff tools and resources for how and why to start a hotspot lending program. Participants will hear from two public library staff members who will share insights about their libraries’ processes, policies, challenges, and more.
With public libraries increasingly eliminating fines as a means of reducing barriers to library access, Milwaukee Public Library and the University of Wisconsin-Milwaukee School of Information Studies dared to ask the most basic question: why don’t people return their books? In the fall of 2016, more than 10,000 people in the City of Milwaukee, WI had their fines forgiven and their library privileges restored. Within 90 days, 8% of those individuals found themselves in the same position, with fines and fees blocking access.
In a time marked by uncertainty, the public library is in an extraordinary position as one of society’s most trusted institutions. Public libraries can leverage that trust to be at the forefront of voter education as we head into what will be one of the most watched presidential elections of our lifetimes. Voter education reflects the needs of an often divided and overwhelmed citizenry. It also addresses the changing landscape of information gathering and dissemination, while encouraging people to engage directly with community, state, and national issues of concern.
Public libraries are critical to their community’s health, serving as a go-to resource for individuals to access current and reliable health information. Public library staff have a deep understanding of the unique needs of their communities and the value of serving their patrons’ health needs. Now all they need is the data to prove just how valuable those services are. In this on-demand webinar, participants learn how Project Outcome’s new health survey help public libraries measure the success of health programs and services.
As part of its ongoing work to support the public library’s role in creating healthy communities, PLA is taking steps to increase consumer education around health insurance and information. How can your library help? This free on-demand webinar helps public library staff better understand the importance of health literacy, how to promote accurate health information and resources, and how to develop community partnerships to broaden the scope of a healthy community.
Improve the quality of out-of-school time or after school programs at the point of service—the place where the youth and staff come together. Through a series of trainings and assessment tools from the David P. Weikart Center for Youth Program Quality, Houston Public Library made changes to create engaging programs where youth want to be instead of have to be. Houston Public Library addresses how the library's first year participation in the Youth Program Quality Intervention program has shown distinct improvements in the program using assessments.