On-demand webinars are archived recordings of previous PLA webinars available 24/7 for viewing at your convenience.
How to Develop Outcome Measures & Design Effective Surveys
A FREE on-demand webinar
Instructors: Emily Plagman & Joyce Chapman
Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” Libraries may need to measure outcomes for a variety of reasons—from measuring and improving impact, to better managing services and resources, to demonstrating a need for funding or other support. This on-demand webinar will help libraries develop their own outcome measures based on program goals and implement those measures through effective survey design. More…
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Most on-demand webinars are approximately one hour in length, and are priced at $28 each (less 10% discount for ALA/PLA members) for individuals and $119 each (less 10% discount for ALA/PLA members) for groups, unless otherwise stated. If access to an on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies. You'll have access to the webinar recording for one year from date of purchase.
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The archived recordings of some webinars no longer available on-demand may be found in the online ALA Institutional Repository at https://alair.ala.org/handle/11213/375.
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