Contact Us

The Public Library Association (PLA) is a division of the American Library Association (ALA).

Contact us any time you have questions. Office hours are 8:30 AM–4:30 PM Central, Monday–Friday. If no one is available when you call, please leave a message. All staff have voice mail and will respond as quickly as possible.

Mailing Address:
Public Library Association
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601

Staff email addresses are listed below.

Telephone Toll Free:
800-545-2433 ext. 5PLA (5752)
Staff extensions are the last four digits of their direct line listed below.


PLA 2024 Conference Contact Information

Many commonly asked questions are answered on the PLA 2024 Conference website. Here are some suggested contacts:

Registration & Housing

Contact Maritz Global Events at or 864-515-6689. Maritz Global Events representatives are available Monday–Friday, 8:00 AM–4:00 PM Central.

For questions about group registration and housing, contact or 864-990-2296.

For questions about exhibitor registration and housing, contact or 854-990-2296.

For login help, please email or contact the ALA Member Relations & Services Center at 800-545-2433. Customer service representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.


ALA and PLA membership is managed by the ALA Member Relations & Services Center. Customer service representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.

You can join or renew/rejoin/add to your membership several different ways:

  1. Use ALA's secure online form;
  2. Print and fill out a membership form and fax or mail it in; or
  3. Call the ALA Member Relations & Services Center at 800-545-2433.

Direct your membership questions to the ALA Member Relations & Services Center at or 800-545-2433.

For login help, please email or contact the ALA Member Relations & Services Center at 800-545-2433.

If you need to reset your password, go to

Visit our Exhibitor Reservation Website or contact Carmen Guerrero, Corcoran Expositions, 312-265-9644 or

For questions about exhibitor registration and housing, contact or 854-515-6689.

For PLA 2024 sponsorship information, please contact Melissa Faubel Johnson, PLA Conference Manager, at 312-280-5022 or

Contact Larra Clark, Deputy Director, Public Library Association, 312-280-5861 or; and Eliana Kleiman, Communications Associate, Public Library Association, 312-280-5018 or

For all other conference questions, please contact or 800-545-2433 x5PLA (x5752).

Who to Ask About…

PLA Staff Directory

Mary-Clare BietilaMary-Clare Bietila (she/her)
Program Manager, Programming Initiatives

Responsible for project management of PLA special projects and initiatives.

Larra ClarkLarra Clark (she/her)
Deputy Director, Policy

Responsible for working with the PLA staff, board, and external organizations to leverage and support research and outcome measurement, digital literacy, and partnerships.

Mary Davis FournierMary Davis Fournier (she/her)
Executive Director

Responsible for directing activities of PLA. Coordinates policy implementation and strategic planning, prepares PLA budgets, serves as ex-officio member of PLA's Board of Directors, and serves as official contact for external organizations.

Abigail Gadomski - Beacon Hill Staffing GroupAbigail Gadomski (she/her)
Beacon Hill Staffing Group
Program Coordinator, Continuing Education

Responsible for customer service support of PLA webinars, continuing education programs, and conferences.

Sara GoekSara Goek (she/her)
Project Manager, Data and Research

Responsible for supporting PLA’s data and research efforts, and developing related training content.

Mary Hirsh - photo by Erin Drewitz PhotographyMary Hirsh (she/her)
Deputy Director, Programs

Responsible for development, management, and coordination of program activities, including grants management and partnerships.

Steven Hofmann - photo by Starbelly Studios IncSteven Hofmann (he/him)
Digital Product Manager

Responsible for management of PLA web and digital media initiatives and programs. Heads development of PLA web properties and implementation of web-based education.

Kathleen Hughes - photo by Erin Drewitz PhotographyKathleen M. Hughes (she/her)
Manager, Publications

Responsible for Public Libraries magazine and serves as its editor, and manages PLA's publications program.

Katina JonesKatina Jones (she/her)
Program Manager, Evaluation and Assessment

Responsible for supporting Project Outcome, Benchmark, PLA's annual topical surveys, and other data and evaluation work.

Eliana Tang KleimanEliana Tang Kleiman (she/they)
Communications Associate

Responsible for PLA social media, member news, press releases, and assisting with general communications.

Samantha Lopez - photo by Liz Farina Markel/Tipping Point PhotographySamantha Lopez (she/her)
Manager, Marketing and Membership

Responsible for all PLA marketing activities, including initiatives, continuing education opportunities, and the biennial PLA Conference. Manages all membership promotion, retention, and engagement efforts.

Angela MaycockAngela Maycock (she/her)
Manager, Continuing Education

Responsible for oversight of the development and implementation of PLA's educational programs at PLA Conference and ALA conferences, as well as regional educational programs; and for creation of online educational programs, distance learning programs, and other new educational offerings for PLA.

Talaisha WhitakerTalaisha Whitaker (she/her)
Program Coordinator, Governance

Responsible for governance support and other administrative support.

KGJ Consulting, LLC - Melissa Faubel Johnson, CMP - photo not availableKGJ Consulting, LLC
Melissa Faubel Johnson, CMP (she/her)
Meeting and Special Events Planner

Responsible for management of exhibits, site review, hotel contracts, and major events and programs at PLA Conference, including opening and closing sessions, luncheons, as well as major events such as the PLA President’s Breakfast at the ALA Annual Conference.