The Public Library Association (PLA) is a division of the American Library Association (ALA).
Contact us any time you have questions. Office hours are 8:30 AM–4:30 PM Central, Monday–Friday. If no one is available when you call, please leave a message. All staff have voice mail and will respond as quickly as possible.
Public Library Association
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601
Telephone Toll Free:
800-545-2433 ext. 5PLA (5752)
Staff extensions are the last four digits of their direct line listed below.
PLA 2024 Conference Contact Information
Many commonly asked questions are answered on the PLA 2024 Conference website. Here are some suggested contacts:
Registration & Housing
Contact Maritz Global Events at PLA@maritz.com or 864-515-6689. Maritz Global Events representatives are available Monday–Friday, 8:00 AM–4:00 PM Central.
For questions about group registration and housing, contact PLAGROUPS@maritz.com or 864-990-2296.
For questions about exhibitor registration and housing, contact PLAEXH@maritz.com or 854-990-2296.
For login help, please email firstname.lastname@example.org or contact the ALA Member Relations & Services Center at 800-545-2433. Customer service representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.
ALA and PLA membership is managed by the ALA Member Relations & Services Center. Customer service representatives are available Monday–Friday, 8:30 AM–4:30 PM Central.
- Use ALA's secure online form;
- Print and fill out a membership form and fax or mail it in; or
- Call the ALA Member Relations & Services Center at 800-545-2433.
Direct your membership questions to the ALA Member Relations & Services Center at email@example.com or 800-545-2433.
For login help, please email firstname.lastname@example.org or contact the ALA Member Relations & Services Center at 800-545-2433.
If you need to reset your password, go to https://www.ala.org/Template.cfm?Section=login&template=/Security/NoPassword.cfm.
For questions about exhibitor registration and housing, contact PLAEXH@maritz.com or 854-515-6689.
For PLA 2024 sponsorship information, please contact Melissa Faubel Johnson, PLA Conference Manager, at 312-280-5022 or email@example.com.
Contact Larra Clark, Deputy Director, Public Library Association, 312-280-5861 or firstname.lastname@example.org; and Eliana Kleiman, Communications Associate, Public Library Association, 312-280-5018 or email@example.com.
For all other conference questions, please contact firstname.lastname@example.org or 800-545-2433 x5PLA (x5752).
- Administration and PLA Board – Mary Davis Fournier
- Committees and Governance – Talaisha Whitaker
- Communications – Eliana Tang Kleiman
- Conferences and Continuing Education:
- Customer Service – email@example.com
- Data Initiatives – Sara Goek
- Digital Literacy – Larra Clark
- Equity, Diversity, Inclusion, and Social Justice – Mary Hirsh
- External Partnerships – Larra Clark
- Family Engagement – Mary Hirsh
- Grants Management – Mary Hirsh
- Leadership Initiatives – Mary Hirsh
- Marketing and Membership – Samantha Lopez
- Media/Public Relations – ALA Press Center
- Publications – Kathleen Hughes
- Websites/Technology – Steven Hofmann
Mary-Clare Bietila (she/her)
Program Manager, Programming Initiatives
Responsible for project management of PLA special projects and initiatives.
Larra Clark (she/her)
Deputy Director, Policy
Responsible for working with the PLA staff, board, and external organizations to leverage and support research and outcome measurement, digital literacy, and partnerships.
Mary Davis Fournier (she/her)
Responsible for directing activities of PLA. Coordinates policy implementation and strategic planning, prepares PLA budgets, serves as ex-officio member of PLA's Board of Directors, and serves as official contact for external organizations.
Abigail Gadomski (she/her)
Beacon Hill Staffing Group
Program Coordinator, Continuing Education
Responsible for customer service support of PLA webinars, continuing education programs, and conferences.
Sara Goek (she/her)
Project Manager, Data and Research
Responsible for supporting PLA’s data and research efforts, and developing related training content.
Mary Hirsh (she/her)
Deputy Director, Programs
Responsible for development, management, and coordination of program activities, including grants management and partnerships.
Steven Hofmann (he/him)
Digital Product Manager
Responsible for management of PLA web and digital media initiatives and programs. Heads development of PLA web properties and implementation of web-based education.
Kathleen M. Hughes (she/her)
Katina Jones (she/her)
Program Manager, Evaluation and Assessment
Responsible for supporting Project Outcome, Benchmark, PLA's annual topical surveys, and other data and evaluation work.
Eliana Tang Kleiman (she/they)
Responsible for PLA social media, member news, press releases, and assisting with general communications.
Samantha Lopez (she/her)
Manager, Marketing and Membership
Responsible for all PLA marketing activities, including initiatives, continuing education opportunities, and the biennial PLA Conference. Manages all membership promotion, retention, and engagement efforts.
Angela Maycock (she/her)
Manager, Continuing Education
Responsible for oversight of the development and implementation of PLA's educational programs at PLA Conference and ALA conferences, as well as regional educational programs; and for creation of online educational programs, distance learning programs, and other new educational offerings for PLA.
Talaisha Whitaker (she/her)
Program Coordinator, Governance
Responsible for governance support and other administrative support.
KGJ Consulting, LLC
Melissa Faubel Johnson, CMP (she/her)
Meeting and Special Events Planner
Responsible for management of exhibits, site review, hotel contracts, and major events and programs at PLA Conference, including opening and closing sessions, luncheons, as well as major events such as the PLA President’s Breakfast at the ALA Annual Conference.