The Public Library Association is a division of the American Library Association.
Public Library Association
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601
Staff email addresses are listed below.
Telephone Toll Free:
800-545-2433 ext. 5PLA (5752)
Staff extensions are the last four digits of their direct line listed below.
Who to Ask About…
Feel free to contact the office any time you have questions. Office hours are 8:30 AM–4:30 PM Central, Monday–Friday. If no one is available when you call, please leave a message. All staff have voice mail and will respond as quickly as possible.
- Administration and PLA Board – Mary Davis Fournier
- Committees and Governance – Megan Stewart
- Communications – Eliana Tang Kleiman
- Conferences and Continuing Education:
- Customer Service – Megan Stewart
- Data Initiatives – Sara Goek
- Digital Literacy – Larra Clark
- Equity, Diversity, Inclusion, and Social Justice – Mary Hirsh
- External Partnerships – Larra Clark
- Family Engagement – Mary Hirsh
- Grants Management – Mary Hirsh
- Leadership Initiatives – Mary Hirsh
- Marketing and Membership – Samantha Lopez
- Media/Public Relations – ALA Press Center
- Publications – Kathleen Hughes
- Technology – Steven Hofmann
- Websites – Steven Hofmann
PLA Staff Directory
Alison Armstead (she/her)
Program Coordinator, Continuing Education
Responsible for supporting PLA continuing education programs, webinars, and conferences; other administrative support and coordination for PLA staff and members.
Mary-Clare Bietila (she/her)
Program Manager, Programming Initiatives
Responsible for project management of PLA special projects and initiatives.
Larra Clark (she/her)
Deputy Director, Policy
Responsible for working with the PLA staff, board, and external organizations to leverage and support research and outcome measurement, digital literacy, and partnerships.
Lian Drago (she/her)
Responsible for meeting management for PLA Conference and ALA conferences, as well as other meetings both in-person and virtual.
Mary Davis Fournier (she/her)
Responsible for directing activities of PLA. Coordinates policy implementation and strategic planning, prepares PLA budgets, serves as ex-officio member of PLA's Board of Directors, and serves as official contact for external organizations.
Sara Goek (she/her)
Project Manager, Data and Research
Responsible for supporting PLA’s data and research efforts, and developing related training content.
Mary Hirsh (she/her)
Deputy Director, Programs
Responsible for development, management, and coordination of program activities, including grants management and partnerships.
Steven Hofmann (he/him)
Digital Product Manager
Responsible for management of PLA web and digital media initiatives and programs. Heads development of PLA web properties and implementation of web-based education.
Kathleen M. Hughes (she/her)
Katina Jones (she/her)
Program Manager, Evaluation and Assessment
Responsible for supporting Project Outcome, Benchmark, PLA's annual topical surveys, and other data and evaluation work.
Eliana Tang Kleiman (she/they)
Responsible for PLA social media, member news, press releases, and assisting with general communications.
Samantha Lopez (she/her)
Manager, Marketing and Membership
Responsible for all PLA marketing activities, including initiatives, continuing education opportunities, and the biennial PLA Conference. Manages all membership promotion, retention, and engagement efforts.
Angela Maycock (she/her)
Manager, Continuing Education
Responsible for oversight of the development and implementation of PLA's educational programs at PLA Conference and ALA conferences, as well as regional educational programs; and for creation of online educational programs, distance learning programs, and other new educational offerings for PLA.
Mahogany Meeks (she/her)
Responsible for member contact and assistance related to PLA survey and research projects; other administrative support and coordination for PLA staff and members.
Megan Stewart (she/her)
Responsible for member contact and assistance, maintenance of committee rosters, coordination of appointment process, support for the work of the PLA Board of Directors, and coordination of PLA Awards program.
KGJ Consulting, LLC
Melissa Faubel Johnson, CMP (she/her)
Meeting and Special Events Planner
Responsible for management of exhibits, site review, hotel contracts, and major events and programs at PLA Conference, including opening and closing sessions, luncheons, as well as major events such as the PLA President’s Breakfast at the ALA Annual Conference.