Contact PLA

The Public Library Association (PLA) is a division of the American Library Association (ALA).

Contact us any time you have questions. Office hours are 8:30 AM–4:30 PM Central, Monday–Friday. If no one is available when you call, please leave a message. All staff have voice mail and will respond as quickly as possible.

Mailing Address:
Public Library Association
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601

Staff email addresses are listed below.

Telephone Toll Free:
800-545-2433 ext. 5PLA (5752)
Staff extensions are the last four digits of their direct line listed below.


PLA does not solicit work for hire through external channels, including social media.

If you receive an email or message that appears to be from, sponsored by, or affiliated with ALA, PLA, or its divisions or round tables but seems suspicious, please forward the message immediately to confirm its legitimacy to

Who to Ask About…

PLA Staff Directory

Mary-Clare Bietila (she/her)

Mary-Clare Bietila (she/her)
Program Manager, Programming Initiatives

Responsible for project management of PLA special projects and initiatives.

Larra Clark (she/her)

Larra Clark (she/her)
Deputy Director, Policy

Responsible for working with the PLA staff, board, and external organizations to leverage and support research and outcome measurement, digital literacy, and partnerships.

Mary Davis Fournier (she/her)

Mary Davis Fournier (she/her)
Executive Director

Responsible for directing activities of PLA. Coordinates policy implementation and strategic planning, prepares PLA budgets, serves as ex-officio member of PLA's Board of Directors, and serves as official contact for external organizations.

Sara Goek (she/her)

Sara Goek (she/her)
Project Manager, Data and Research

Responsible for supporting PLA’s data and research efforts, and developing related training content.

Carya Haas (she/her)

Carya Haas (she/her)
Program Coordinator, Continuing Education

Responsible for customer service support of PLA webinars, continuing education programs, and conferences.

Mary Hirsh (she/her)

Mary Hirsh (she/her)
Deputy Director, Programs

Responsible for development, management, and coordination of program activities, including grants management and partnerships.

Steven Hofmann (he/him)

Steven Hofmann (he/him)
Digital Product Manager

Responsible for management of PLA web and digital media initiatives and programs. Heads development of PLA web properties and implementation of web-based education.

Kathleen M. Hughes (she/her)

Kathleen M. Hughes (she/her)
Manager, Publications

Responsible for Public Libraries magazine and serves as its editor, and manages PLA's publications program.

Katina Jones (she/her)

Katina Jones (she/her)
Program Manager, Evaluation and Assessment

Responsible for supporting Project Outcome, Benchmark, PLA's annual topical surveys, and other data and evaluation work.

Eliana Tang Kleiman (she/they)

Eliana Tang Kleiman (she/they)
Communications Associate

Responsible for PLA social media, member news, press releases, and assisting with general communications.

Samantha Lopez (she/her)

Samantha Lopez (she/her)
Manager, Marketing and Membership

Responsible for all PLA marketing activities, including initiatives, continuing education opportunities, and the biennial PLA Conference. Manages all membership promotion, retention, and engagement efforts.

Angela Maycock (she/her)

Angela Maycock (she/her)
Manager, Continuing Education

Responsible for oversight of the development and implementation of PLA's educational programs at PLA Conference and ALA conferences, as well as regional educational programs; and for creation of online educational programs, distance learning programs, and other new educational offerings for PLA.

No photo available.

Megan Stewart (she/her)
Program Officer

Responsible for supporting PLA continuing education programs and conferences, as well as grant-funded initiatives.

Talaisha Whitaker (she/her)

Talaisha Whitaker (she/her)
Program Coordinator, Governance

Responsible for governance support and other administrative support.

No photo available.

KGJ Consulting, LLC
Melissa Faubel Johnson, CMP (she/her)
Meeting and Special Events Planner

Responsible for management of exhibits, site review, hotel contracts, and major events and programs at PLA Conference, including opening and closing sessions, luncheons, as well as major events such as the PLA President’s Breakfast at the ALA Annual Conference.