Health Literacy

Because Librarians Know Information Is the Best Medicine for Healthcare Questions - Libraries Transform -

Promoting Healthy Communities: A Health Information Initiative

Promoting Healthy Communities: A Health Information and Health Literacy Initiative logoAccess to current and reliable health information is imperative for the well-being of all Americans, and public libraries are frequently a "go-to" resource as people navigate complex issues of health care, insurance, aging and more. A new nationwide initiative from the Public Library Association (PLA) and the National Network of Libraries of Medicine (NNLM) will increase public library workers’ knowledge and skills related to consumer health services. Throughout the nine-month "Promoting Healthy Communities" initiative, PLA and NNLM will assess health information needs among public librarians and share free resources and professional development opportunities that will help public library staff better serve their patrons’ consumer health needs. A new website with health information and links to training and other resources for public libraries will be unveiled in early 2018. This initiative will lay a foundation for building an ongoing partnership between NNLM and PLA to sustain engagement among public librarians, regional medical libraries, and other health information and service organizations.

Project Goals and Implementation

The PLA/NNLM partnership will strive toward the following four overarching goals:

  1. Input from public library staff leads to enhanced knowledge among PLA, NNLM and other library support organizations,enabling them to execute quality health information programming and training.

  2. Public library staff nationwide have increased awareness of the importance of consumer health information services and of the resources available through the NNLM and their local Regional Medical Library (RML).

  3. Public library staff have increased knowledge and confidence to address consumer health information needs through library services and programs.

  4. Efforts to engage public librarians in consumer health information services are sustained and grow through the engagement of new partners.

New PLA Advisory Group to Advance Health Literacy and Consumer Health Information

PLA is currently forming a new, time-limited Health Initiative Advisory Group to develop and implement strategies to advance public library services related to health information and health literacy. The Advisory Group will convene from October 2017 to June 2018 via monthly online meetings and in person at the ALA 2018 Midwinter Meeting. It will oversee an assessment of the needs of public librarians, develop web-based tools and education for PLA members, and help PLA and NNLM promote the value for public libraries to better serve communities through health reference services and other programming. For more information, or to join the email list for future information about this initiative, contact Scott Allen at

Health Initiative Adivisory Group Roster

  • Scott G. Allen, MS, Deputy Director, PLA (Chicago, Ill.)
  • Francisca Goldsmith, Library and Media Consultant, Library Ronin (Worcester, Mass.)
  • Noah Lenstra, Assistant Professor, Library and Information Studies, University of North Carolina (Greensboro, N.C.)
  • Margot Malachowski, NNLM - New England Region
  • Carolyn Martin, NNLM - Pacific Northwest Region
  • Pattie Mayfield, Director, Bertha Voyer Memorial Library (Honey Grove, Texas)
  • Susan McClelland, Health and Wellness Librarian, Oak Park (Ill.) Public Library
  • Maria Mucino, Library Region Manager, Maricopa County (Ariz.) Library District
  • Bobbi Newman (co-chair), NNLM - Greater Midwest Region
  • Julie Robinson (co-chair), Refugee & Immigrant Services & Empowerment (RISE) Outreach Manager, Kansas City (Mo.) Public Library
  • Marion Scichilone, Assistant Managing Librarian, The Seattle (Wash.) Public Library / Central Library
  • Stephanie Smith, Youth Services Librarian, Gloucester County (N.J.) Library System
  • Melanie Welch, MS, Project Director, ALA Public Programs Office (Chicago, Ill.)

Continuing Education

Putting the Consumer Health Information Specialization to Work in Public LibrariesPutting the Consumer Health Information Specialization to Work in Public Libraries
A FREE on-demand webinar
Panelists: Carolyn Martin, Bobbi Newman, Erin Donlan, Susan Kroll, Debbie Stanton & Scott Allen

Education about consumer health services and programming can help public librarians stay current and develop new programs and services for their communities. This on-demand webinar provides an overview of educational programs available via the National Network of Libraries of Medicine about consumer health and specific health topics. These programs can help librarians get the Consumer Health Information Specialization (CHIS) credential, which brings an additional, recognized level of expertise to their libraries and helps them connect with community partners. This on-demand webinar reviews CHIS requirements and benefits and showcases specific projects and programs that public library staff have developed with the knowledge they gained from consumer health educational experiences. More…

This on-demand webinar also provides an excellent background and introduction to issues that will be covered in greater depth at the PLA 2018 preconference, “Stand Up for Health: Health and Wellness Services for Your Community.”

Developed resources reported on this wesites are supported by the National Library of Medicine (NLM), National Institutes of Health (NIH) under cooperative agreement number UG4LM012346. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institutes of Health.