On-Demand Webinars

Assessment/Evaluation

These on-demand webinars are listed from most recent to oldest. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.


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Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” In some instances, libraries may need to measure outcomes over a longer period of time to demonstrate the good they’re doing. Logic models are used to develop a sequence of steps needed to achieve a desired outcome and measure impact. This webinar will walk through the logic model process to help libraries identify short-term, intermediate, and long-term outcomes.
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It’s never too early to start planning for next year’s summer learning programs! Measuring the outcomes of programs and services helps libraries with decision making, program improvements, advocacy, and funding requests. PLA staff gathered stories from libraries participating in Project Outcome to create implementation tips and best practices to help libraries feel confident implementing Summer Reading surveys next year. Learn how libraries have used the standardized Summer Reading surveys to measure the success of their summer learning programs and demonstrate their impact in the community.
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Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” With a vast number of ways to collect outcomes, it may be overwhelming to identify which data collection methods to use. Choosing the methodology also depends on the library’s learning goals, time limitations, staff capacity and more. This on-demand webinar is designed to help libraries learn what methods are available to them, and the benefits and challenges to each. It highlights several methods, with an emphasis on focus groups.
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Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” Libraries may need to measure outcomes for a variety of reasons—from measuring and improving impact, to better managing services and resources, to demonstrating a need for funding or other support. This on-demand webinar will help libraries develop their own outcome measures based on program goals and implement those measures through effective survey design.
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Are you starting a partnership or have an existing partnership and want to measure the results of your combined efforts? A collaborative partnership is about having a common goal around better serving the ever-changing needs of your community and measuring outcomes can help you and your partner identify better ways to align your work to deliver more impactful community-based services. This on-demand webinar focuses on how to plan for collaborative outcome measurement with a partner, with a focus on partnerships between libraries and schools to stop the summer slide.
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The Public Library Association’s (PLA) Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. The panelists on this on-demand webinar have prioritized outcome measurement in their libraries and integrated Project Outcome into their strategic planning.
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The Public Library Association (PLA) partnered with the Research Institute for Public Libraries (RIPL) to present this webinar on using data to understand your community needs and measure impact. Community assessment is a formal process of identifying aspirations, challenges, and needs in a target population to make decisions, determine priorities, set objectives, and explore alternative approaches. The results of community assessment can aid in the planning and implementation of relevant library services.
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The Public Library Association (PLA) partnered with the American Library Association (ALA) Public Programs Office to present this webinar on the benefits of using outcome data to improve and support library programming. Learn how to use Project Outcome data for programming decisions and improvements, funding requests, measuring against strategic priorities, and advocating for the impact your programs and services have on the community. Participants will hear real library examples and have the opportunity to ask questions.
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PLA has two free tools that can help you provide and measure digital literacy services. DigitalLearn.org provides tutorials on essential basic technologies designed for use in library patron training, and also offers the ability to create a custom site branded for your library. Project Outcome provides simple survey tools to measure the outcomes of digital literacy programs and services. This free on-demand webinar shows you how to use both of these tools together to augment your digital literacy training and measure the impact your digital literacy services have in the community.
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PLA's Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. This on-demand webinar overviews the last two years of Project Outcome’s development and provides updates on the latest participation numbers, outcome data metrics, library stories, and Task Force work. PLA also covers planning throughout the rest of the grant period and management of Project Outcome in the future.