On-Demand Webinars

Assessment/Evaluation

These on-demand webinars are listed from most recent to oldest. Free on-demand webinars in this topic are denoted with a green “Free!” icon below the title. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.

 

On-DemandWebinarFree!
As libraries are expanding their online efforts in response to COVID-19, library and program outcomes should also shift in order to build the strongest and most impactful instruction. In-person opportunities often bring with them advantages of seeing patrons reactions to learning and subsequent micro-improvements that can be made to improve a program. Without “seeing” a full room, presenters are more limited in their ability to understand how participants are responding.
On-DemandWebinar
This on-demand webinar—the third in a series—dives into how a trauma-informed service philosophy can reduce harm for library staff and patrons. Panelists address specific scenarios and help participants begin to use trauma-informed concepts to address concerns before they arise and when they arise. By incorporating concepts and research covered in the first two webinars, attendees learn how to look through a trauma-informed lens and gain ideas to consider when approaching an interaction.
On-DemandWebinarFree!
You’ve surveyed your patrons. You’ve collected great data. You’ve learned more about what your patrons value. Now, how can you begin implementing changes based on the outcomes you’ve gathered? In this on-demand webinar, learn how your peers have taken action—and how you can, too—using results you’ve gathered from Project Outcome surveys. Use your survey results to guide programming changes, strategic planning, communication, advocacy, or new funding requests.
On-DemandWebinar
Members of the PLA Social Worker Task Force continue to explore trauma-informed library approaches with this deep-dive into trauma and the trauma-informed approach, with a focus on why this is an important consideration for every public library. Every person who works in your library has been through a stressful or traumatic experience and all those who walk through your library's doors have also experienced some degree of trauma and/or stress.
On-DemandWebinar
King County Library System (KCLS) is a 50-branch library system encompassing urban, suburban, and rural areas outside Seattle. Understanding the multifaceted diversity of the KCLS service area is essential to offering programs and services that are responsive to local community needs and interests. Exploring and mapping socially-oriented data has been a starting point in community discovery for KCLS staff for several years.
On-DemandWebinar
In this on-demand webinar, members of the PLA Social Work Task Force introduce you to the use of trauma-informed approaches in public libraries. A trauma-informed approach generally means understanding that library patrons may have experienced trauma and working with them to engender trust in libraries. Adopting trauma-informed approaches reduces barriers to library access, makes the library a more welcoming place, and positions the library as part of the solution for many of the issues faced by patrons experiencing trauma.
On-DemandWebinarFree!
Public libraries need more data and evidence to demonstrate their value to their communities, but collecting the data is only half the battle. How do you communicate it? How do you use it to make strategic decisions? Data visualization can help libraries better understand their data and feel confident communicating their impact back to their communities. In this on-demand webinar, attendees learn best practices for how and when to use data visualization, helpful tools for creating visualizations, and how to apply these tips using Project Outcome.
On-DemandWebinar
With public libraries increasingly eliminating fines as a means of reducing barriers to library access, Milwaukee Public Library and the University of Wisconsin-Milwaukee School of Information Studies dared to ask the most basic question: why don’t people return their books? In the fall of 2016, more than 10,000 people in the City of Milwaukee, WI had their fines forgiven and their library privileges restored. Within 90 days, 8% of those individuals found themselves in the same position, with fines and fees blocking access.
On-DemandWebinarFree!
Public libraries are critical to their community’s health, serving as a go-to resource for individuals to access current and reliable health information. Public library staff have a deep understanding of the unique needs of their communities and the value of serving their patrons’ health needs. Now all they need is the data to prove just how valuable those services are. In this on-demand webinar, participants learn how Project Outcome’s new health survey help public libraries measure the success of health programs and services.
On-DemandWebinarFree!
As part of its ongoing work to support the public library’s role in creating healthy communities, PLA is taking steps to increase consumer education around health insurance and information. How can your library help? This free on-demand webinar helps public library staff better understand the importance of health literacy, how to promote accurate health information and resources, and how to develop community partnerships to broaden the scope of a healthy community.