Measuring the Success of Health Programs and Services

Public libraries are critical to their community’s health, serving as a go-to resource for individuals to access current and reliable health information. Public library staff have a deep understanding of the unique needs of their communities and the value of serving their patrons’ health needs. Now all they need is the data to prove just how valuable those services are. In this on-demand webinar, participants learn how Project Outcome’s new health survey help public libraries measure the success of health programs and services. Participants also discover helpful resources and training tools to enhance their health services.

The Project Outcome health survey was developed in partnership with the National Network of Libraries of Medicine (NNLM), dedicated to advancing the progress of medicine and improving public health. To learn more, visit https://nnlm.gov.

Originally presented May 29, 2019.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will:

  • Know resources and training tools to help create and improve health services at their library;
  • Understand how to measure the outcomes of their health-related programs using Project Outcome’s new health survey; and
  • Be able to apply survey data for decision making and action.

Additional Resources

Who Should Attend

This on-demand webinar is open to everyone but will be most helpful to libraries interested in health. PLA’s Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. To learn more, watch this introductory video or register for free at www.projectoutcome.org.

Instructor

Emily PlagmanEmily Plagman is the manager of impact and advocacy for the Public Library Association and manages PLA’s performance measurement initiative, Project Outcome. Prior to joining PLA, Emily worked as a project manager at the Chicago Metropolitan Agency for Planning on an energy efficiency grant. Emily received her Master’s in International Public Affairs from the LaFollette School of Public Affairs at the University of Wisconsin and her Bachelor’s in Political Science at Marquette University.

Registration

Cost

This on-demand webinar is free and available 24/7 for your viewing convenience.

How to Register

No registration is required.

Tech Requirements

To playback this archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.

Contact

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org or call 800-545-2433 ext. 5PLA (5752).