The Public Library Association (PLA), a division of the American Library Association (ALA), is located at 50 E. Huron, Chicago, IL 60611. Office hours are 8:30 AM–4:30 PM Central, Monday–Friday. ALA’s toll free number is 800-545-2433, and staff extensions are listed below. PLA’s general line is extension 5PLA (5752), fax number is 312-280-5029, and general email is firstname.lastname@example.org. Feel free to contact the office any time you have questions. If no one is available when you call, please leave a message. All staff have voice mail and will respond as quickly as possible.
Who to Ask About…
- Administration and PLA Board – Barb Macikas
- Committees and Governance – Megan Stewart
- Communications – Laurence Deutsch
- Conferences and Continuing Education:
- Customer Service – Megan Stewart
- Digital Literacy – Leighann Wood
- Equity, Diversity, and Inclusion – Scott Allen
- External Partnerships – Larra Clark
- Family Engagement – Scott Allen
- Grants Management – Mary Hirsh
- Health Literacy – Scott Allen
- Leadership Initiatives – Mary Hirsh
- Marketing and Membership – Scott Allen
- Performance Measurement – Emily Plagman
- Publications – Kathleen Hughes
- Technology – Steven Hofmann
- Websites – Steven Hofmann
PLA Staff Directory
Deputy Director, Operations
Responsible for special projects including digital literacy, family engagement, health, and EDISJ, along with grant fundraising, PLA budget management, and other administrative duties.
Responsible for supporting PLA continuing education programs and conferences.
Deputy Director, Policy
Responsible for working with the PLA staff, board, and external organizations to leverage and support research and outcome measurement, digital literacy, and partnerships.
Responsible for PLA communications activities, including the development and implementation of a comprehensive communications strategy, as well as the coordination of PLA’s outreach to key external audiences.
Responsible for meeting management for PLA Conference and ALA conferences. Supports the work of the Continuing Education Manager for programs such as PLA Leadership Academy, PLA Dynamic Planning Institute, and other educational offerings.
Deputy Director, Programs
Responsible for development, management, and coordination of grant-funded activities. Represents PLA in partner initiatives.
Manager, Web Communications
Responsible for management of PLA web and digital media initiatives and programs. Heads development of PLA web properties and implementation of web-based education.
Kathleen M. Hughes
Responsible for managing website developments, content creation, user support and continuing education for PLA’s performance measurement initiative, Project Outcome, as well as supporting PLA member engagement activities including member communities.
Responsible for directing activities of PLA. Coordinates policy implementation and strategic planning, prepares PLA budgets, serves as ex-officio member of PLA's Board of Directors, and serves as official contact for external organizations.
Manager, Continuing Education
Responsible for oversight of the development and implementation of PLA's educational programs at PLA Conference and ALA conferences, as well as regional educational programs including PLA Leadership Academy and PLA Dynamic Planning Institute; and for creation of online educational programs, distance learning programs, and other new educational offerings for PLA.
Responsible for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation, the Public Library Data Service, Impact Survey, and evaluation of other PLA projects.
Responsible for member contact and assistance, maintenance of committee rosters, coordination of appointment process, support for the work of the PLA Board of Directors, and coordination of PLA Awards program.
Responsible for managing and supporting special projects and grant funded initiatives including DigitalLearn.org, EDISJ, health, fundraising, and the Legacy grant, funded by the Bill and Melinda Gates Foundation.
KGJ Consulting, LLC
Melissa Faubel Johnson, CMP
Meeting and Special Events Planner
Responsible for management of exhibits, site review, hotel contracts, and major events and programs at PLA Conference, including opening and closing sessions, luncheons, as well as major events such as the PLA President’s Breakfast at the ALA Annual Conference.