Contact Us

The Public Library Association (PLA), a division of the American Library Association (ALA), is located at 50 E. Huron, Chicago, IL 60611. Office hours are 8:30 AM–4:30 PM Central, Monday–Friday. ALA’s toll free number is 800-545-2433, and staff extensions are listed below. PLA’s general line is extension 5PLA (5752), fax number is 312-280-5029, and general e-mail is Feel free to contact the office any time you have questions. If no one is available when you call, please leave a message. All staff have voice mail and will respond as quickly as possible.

PLA 2018 Conference Contact Information

If you don't find the information you're looking for either in the conference FAQ or on the conference website, here are some suggested contacts:

Registration & Housing
Problems or questions regarding registration or housing? Contact Experient at or 800-424-5249 (U.S. and Canada)/847-996-5829 (all other countries). Experient representatives are available Monday–Friday, 9:00 AM–6:00 PM Eastern.

Interested in exhibiting at PLA 2018? Contact Carly DiVito, Corcoran Expositions, at 312-541-0567 or

Contact Corcoran Expositions, Matt McLaughlin at 312-265-9655,

Contact Macey Morales, Deputy Director, ALA Public Awareness Office, 312-280-4393 or Please review our conference media policy.

For all other conference questions, please contact PLA at 800-545-2433 x5PLA (x5752) or; or find someone to help in the PLA Staff directory below.

Who to Ask About…

PLA Staff Directory

Scott Allen - photo by Erin Drewitz PhotographyScott Allen
Deputy Director, Operations
ext. 5858

Responsible for grant and proposal development and management of a range of activity including, family engagement, and the Legacy grant, funded by the Bill & Melinda Gates Foundation.

Nellie BarrettNellie Barrett
Program Coordinator
ext. 5023

Responsible for supporting PLA continuing education programs and conferences.

Larra ClarkLarra Clark
Deputy Director, Policy
ext. 5861

Responsible for working with the PLA staff, board, and external organizations to leverage and support research and outcome measurement, digital literacy, and partnerships.

Laurence DeutschLaurence Deutsch
Manager, Communications
ext. 5864

Responsible for PLA communications activities, including the development and implementation of a comprehensive communications strategy, as well as the coordination of PLA’s outreach to key external audiences.

Lian Drago - photo by Erin Drewitz PhotographyLian Drago
Program Officer
ext. 5021

Responsible for meeting management for PLA Conference and ALA conferences. Supports the work of the Continuing Education Manager for programs such as PLA Leadership Academy, PLA Dynamic Planning Institute, and other educational offerings.

Brian FranklinBrian Franklin
Program Manager
ext. 5867

Responsible for supporting a variety of special initiatives in PLA’s expanding portfolio, including but not limited to digital literacy and PLA’s project, family engagement, civic engagement, and others.

Mary Hirsh - photo by Erin Drewitz PhotographyMary Hirsh
Deputy Director, Programs
ext. 5039

Responsible for development, management, and coordination of grant-funded activities. Represents PLA in partner initiatives.

Steven Hofmann - photo by Erin Drewitz PhotographySteven Hofmann
Manager, Web Communications
ext. 5047

Responsible for management of PLA web and digital media initiatives and programs. Heads development of PLA web properties, and implementation of member communities and web-based education.

Kathleen Hughes - photo by Erin Drewitz PhotographyKathleen M. Hughes
Manager, Publications
ext. 4028

Responsible for Public Libraries magazine and serves as its editor, and manages PLA publications program and Public Library Data Service Statistical Report project.

Samantha Lopez - photo by Liz Farina Markel/Tipping Point PhotographySamantha Lopez
Project Coordinator
ext. 5857

Responsible for coordination support of PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation.

Barb Macikas - photo by Liz Farina Markel/Tipping Point PhotographyBarb Macikas
Executive Director
ext. 5028

Responsible for directing activities of PLA. Coordinates policy implementation and strategic planning, prepares PLA budgets, serves as ex-officio member of PLA's Board of Directors, and serves as official contact for external organizations.

Angela MaycockAngela Maycock
Manager, Continuing Education
ext. 5024

Responsible for oversight of the development and implementation of PLA's educational programs at PLA Conference and ALA conferences, as well as regional educational programs including PLA Leadership Academy and PLA Dynamic Planning Institute; and for creation of online educational programs, distance learning programs, and other new educational offerings for PLA.

Kara O'Keefe - photo by Erin Drewitz PhotographyKara O'Keefe
Manager, Marketing and Membership
ext. 5027

Responsible for all PLA marketing activities including the biennial PLA Conference. Directs all membership promotion and retention efforts, manages content and design of webpage and e-newsletter.

Emily PlagmanEmily Plagman
Project Manager
ext. 5854

Responsible for  PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation.

No photo availableMegan Stewart
Program Coordinator
ext. 5026

Responsible for member contact and assistance, maintenance of committee rosters, coordination of appointment process, support for the work of the PLA Board of Directors, and coordination of PLA Awards program.

KGJ Consulting, LLC - Melissa Faubel Johnson, CMP - no photo availableKGJ Consulting, LLC
Melissa Faubel Johnson, CMP
Meeting and Special Events Planner
ext. 5022

Responsible for management of exhibits, site review, hotel contracts, and major events and programs at PLA Conference, including opening and closing sessions, luncheons, as well as major events such as the PLA President’s Breakfast at the ALA Annual Conference.

PLA staff photos as indicated by Erin Drewitz Photography