Public Library Association
225 N. Michigan Ave., Suite 1300
Chicago, IL 60601
Staff email addresses are listed below.
Telephone Toll Free:
800-545-2433 ext. 5PLA (5752)
Staff extensions are the last four digits of their direct line listed below.
Who to Ask About…
Feel free to contact the office any time you have questions. Office hours are 8:30 AM–4:30 PM Central, Monday–Friday. If no one is available when you call, please leave a message. All staff have voice mail and will respond as quickly as possible.
- Administration and PLA Board – Mary Hirsh
- Committees and Governance – Megan Stewart
- Communications – Scott Allen
- Conferences and Continuing Education:
- Customer Service – Megan Stewart
- Digital Literacy – Leighann Wood
- Equity, Diversity, and Inclusion – Scott Allen
- External Partnerships – Larra Clark
- Family Engagement – Scott Allen
- Grants Management – Mary Hirsh
- Health Literacy – Scott Allen
- Leadership Initiatives – Mary Hirsh
- Marketing and Membership – Samantha Lopez
- Media/Public Relations – ALA Press Center
- Performance Measurement – Nellie Barrett
- Publications – Kathleen Hughes
- Technology – Steven Hofmann
- Websites – Steven Hofmann
PLA Staff Directory
Deputy Director, Operations
Responsible for special projects including digital literacy, family engagement, health, and EDISJ, along with grant fundraising, PLA budget management, and other administrative duties.
Responsible for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation. Also responsible for supporting PLA continuing education programs and conferences.
Deputy Director, Policy
Responsible for working with the PLA staff, board, and external organizations to leverage and support research and outcome measurement, digital literacy, and partnerships.
Responsible for meeting management for PLA Conference and ALA conferences. Supports the work of the Continuing Education Manager for programs such as PLA Leadership Academy, PLA Dynamic Planning Institute, and other educational offerings.
Responsible for supporting PLA’s data and research efforts, and developing related training content.
Interim Executive Director
Responsible for directing activities of PLA. Coordinates policy implementation and strategic planning, serves as ex-officio member of PLA's Board of Directors, and serves as official contact for external organizations.
Manager, Web Communications
Responsible for management of PLA web and digital media initiatives and programs. Heads development of PLA web properties and implementation of web-based education.
Kathleen M. Hughes
Manager, Marketing and Membership
Responsible for all PLA marketing activities, including initiatives, continuing education opportunities, and the biennial PLA Conference. Manages all membership promotion, retention, and engagement efforts.
Manager, Continuing Education
Responsible for oversight of the development and implementation of PLA's educational programs at PLA Conference and ALA conferences, as well as regional educational programs including PLA Leadership Academy and PLA Dynamic Planning Institute; and for creation of online educational programs, distance learning programs, and other new educational offerings for PLA.
Responsible for member contact and assistance, maintenance of committee rosters, coordination of appointment process, support for the work of the PLA Board of Directors, and coordination of PLA Awards program.
Responsible for managing and supporting special projects and grant-funded initiatives, including family engagement.
Responsible for managing and supporting special projects and grant funded initiatives including DigitalLearn.org, EDISJ, health, fundraising, and the Legacy grant, funded by the Bill and Melinda Gates Foundation.
KGJ Consulting, LLC
Melissa Faubel Johnson, CMP
Meeting and Special Events Planner
Responsible for management of exhibits, site review, hotel contracts, and major events and programs at PLA Conference, including opening and closing sessions, luncheons, as well as major events such as the PLA President’s Breakfast at the ALA Annual Conference.