Don't Shelve the Questions: Defining Good Customer Service for Shelvers "Don't Shelve the Questions: Defining Good Customer Service for Shelvers" by Luke Vilelle and Christopher C. Peters, RUSQ, 48:1 (Fall 2008): 60-67 About Details ISBN: 1094-9054 Awards Won Title Year Reference Service Press Award This award is given to recognize the most outstanding article published in Reference and User Services Quarterly (RUSQ) (previously RQ) during the preceding two-volume year. 2010 - Winner(s) Press Releases http://www.rusq.org/wp-content/uploads/2008/48n1/pdf/vilelle.pdf Email Print Cite Share This Page FacebookTwitterLinkedInEmail
