Are We Getting Warmer?
authored by Marie L. Radford, Lynn Silipigni Connaway, Patrick A. Confer, Susanna Sabolcsi-Boros and Hannah Kwon.
RUSQ 50:3 Spring 2010
About
“Are We Getting Warmer?” involves qualitative analysis of service provision standards—an important area of librarian/user interaction that is at the core of reference work today.
