Frequently Asked Questions

Ā Group Registration

Does a group registration require that everyone watch together from a single location?
Group registration includes individual Zoom links for each person covered by the group registration. Each person can watch from their own location! After the live event, each person covered by the group registration will receive personal access to the on-demand sessions.
Do I need to know the names of all five (5) people in order to register my group?
No. Please provide the names and contact information for the people you know at the time of registration. You will be able to add names for the remaining spots covered by the group registration at a later date.
Can I purchase more than one group registration?
Yes! If you have more than five (5) people from your library who want to participate, you may purchase multiple group registrations. You can either complete the invoice request form one time for each set of five (5) people, or reach out to us by email or by phone at (312) 280-2161 for assistance.
I registered as an individual, can I upgrade to a group registration?
Absolutely! Please contact us by phone at (312) 280-2161 for assistance.

Attending Live Sessions

How will I access live sessions?
All registrants will receive an email each morning, August 17-19, 2021, with the Zoom link for attending live sessions that day.
Does a group registration require that everyone watch together from a single location?
Group registration includes individual Zoom links for each person covered by the group registration. Each person can watch from their own location! After the live event, each person covered by the group registration will receive personal access to the on-demand sessions.
Do I have to attend the entire day, or all three days?
You can join for individual sessions, stay for the entire day, or any combination thereof. All sessions will be recorded and you will receive on-demand access for 12 months.

Accessing On-Demand Recordings

How will I access on-demand recordings?
You will receive an email by August 30, 2021, with a login link and details on how to access the recorded sessions. You will have access through August 31, 2022.
Can I share access to the on-demand recordings with the other members of my board?
The login link is for the paid registrant only (individual, or covered under a group registration). Those who did not register in advance of the live event will have the opportunity to purchase access to the recordings beginning September 15, 2021.
Can I show a recording during a board meeting or to a group of people gathered at my library?
Viewing of the on-demand recordings *may not* be shared with others. If you registered as an individual, only you are authorized to watch the on-demand recordings. If you registered as a group, only the named individuals covered by the group registration are authorized to watch the on-demand recordings. Those who did not register in advance of the live event will have the opportunity to purchase access to the recordings beginning September 15, 2021.
Can I share the slides and/or handouts with others?
Slides/handouts *may not* be shared with others. If you registered as an individual, only you are authorized to view/download/print the slides and/or handouts. If you registered as a group, only the named individuals covered by the group registration are authorized to view/download/print the slides and/or handouts. Those who did not register in advance of the live event will have the opportunity to purchase access to the recordings, including slides and handouts, beginning September 15, 2021.