Massachusetts 2009-2010

Library Funding and Technology Access
Expenditures/Services Service Detail
MA
U.S.
EXPENDITURES (system data)
Total operating expenditures per capita   $ 41.70   $ 35.63
ACCESS
Hours decreased since last fiscal year
26.8%
14.5%
CONNECTIVITY (library outlet/branch data)
Library offer only free access to computers/Internet in their communities
47.8%
66.6%
Average number of computers
12.5
14.2
Always sufficient computers available
26.4%
26.5%
Use of public Internet workstations increased since last year
70.5%
75.7%
Maximum Internet connection speed Less than 1.5Mbps
26.6%
14.8%
1.5Mbps
15.5%
27.4%
1.6-10Mbps
33.1%
33.4%
Greater than 10Mbps
14.7%
18.4%
Always adequate connection speed
55.3%
54.4%
Wireless availability
91.3%
82.2%
INTERNET SERVICES (library outlet/branch data) Licensed databases
98.8%
95.0%
Homework resources
84.9%
88.2%
Digital/virtual reference
80.4%
72.3%
e-books
87.7%
65.9%
Audio content
93.4%
82.5%
Library offers IT training to patrons
88.5%
89.1%
E-government: Staff provide assistance to patrons… to understand how to access and use e-government Web sites
86.0%
88.8%
Jobs services: Library… provides access to jobs databases and other job resources 
87.9%
88.2%
  helps patrons complete online job applications 
60.6%
67.1%

Source Public Library Funding & Technology Access Study. Other state data are available.