Attend a Training

Join us for a training session, presentation or online learning session to learn how your library can facilitate important conversations and lead change in your community. Scroll down or click one of the following options for details. For more information or to share feedback about any of these opportunities, contact ALA's Public Programs Office at publicprograms@ala.org.

  • Series 1: For public libraries serving large and/or urban communities (spring 2017)
  • Series 2: For academic libraries (fall 2017)
  • Series 3: For public libraries serving small, mid-sized and/or rural communities (winter/spring 2018)

a woman talking to two men around a table


Libraries Transforming Communities: Models for Change

Following is a list of virtual trainings (webinars) and in-person workshops that were offered through LTC: Models for Change.
  • Three tracks, or series, of trainings were offered:
    • Series 1: For public libraries serving large and/or urban communities (spring 2017)
    • Series 2: For academic libraries (fall 2017)
    • Series 3: For public libraries serving small, mid-sized and/or rural communities (winter/spring 2018)
  • Each track consisted of five parts: the introductory webinar, three library-specific webinars, and one in-person workshop.

This free webinar series is offered as part of Libraries Transforming Communities (LTC): Models for Change, an initiative of the American Library Association (ALA) and National Coalition for Dialogue & Deliberation (NCDD) that seeks to strengthen libraries' roles as core community leaders and agents of change. LTC: Models for Change is made possible in part by the Institute of Museum and Library Services (IMLS).


Introductory Webinar

- WEBINAR: "Libraries Transforming Communities: Models for Change Overview"
Recorded Thursday, Feb. 9, 2017, 1 - 2 p.m. CST
Type: Virtual
Library Types: All

- FOLLOW-UP TO INTRODUCTORY WEBINAR: "Google Hangout: Columbus (Wis.) Public Library's Action Potlucks (and Other Ideas for Getting Started in Community Engagement)"

Recorded Tuesday, March 28, 2017, 1 - 2 p.m. CDT

Type: Virtual

Getting started in community engagement work can feel daunting, but it doesn’t have to. You can get your feet wet with simple, fun gatherings that bring new faces into your library and get them working together. Cindy Fesemyer, director of the Columbus (Wis.) Public Library, organized a series of popular Action Potlucks where her residents got together over shared food to brainstorm and execute small improvement projects for their town. Join Cindy for a casual conversation about her Action Potlucks and other community engagement projects on Tuesday, March 28, at 2pm EDT/1pm CDT.


Series 1: For libraries serving large and/or urban communities (World Cafe, Everyday Democracy) — Spring 2017

- WEBINAR 1 OF 3: "Libraries Transforming Communities: Introduction to Dialogue & Deliberation"
Recorded Thursday, March 9, 2017, 1 - 2:30 p.m. CST
Type: Virtual
Library Types: For library professionals serving large and/or urban communities

- WEBINAR 2 OF 3: "Libraries Transforming Communities: World Cafe"
Recorded Thursday, April 6, 2017, 1 - 2:30 p.m. CST
Type: Virtual
Library Types: For library professionals serving large and/or urban communities

- WEBINAR 3 OF 3: "Libraries Transforming Communities: Everyday Democracy's Dialogue to Change Process"
Recorded Monday, May 1, 2017, 1 - 2:30 p.m. CST
Type: Virtual
Library Types: For library professionals serving large and/or urban communities
- IN-PERSON WORKSHOP: "LTC Models for Change: Dialogue & Deliberation for Large and Urban Communities"
Held Friday, June 23, at the 2017 ALA Annual Conference in Chicago
Type: In-person
Library Types: For library professionals serving large and/or urban communities

Series 2: For academic libraries (Essential Partners, National Issues Forums) — Fall 2017

- WEBINAR 1 OF 3: "Introduction to Dialogue & Deliberation for Academic Libraries"
Wednesday, Sept. 13, 2017, 1 - 2:30 p.m. CDT
Type: Virtual
Library Types: For academic libraries

- WEBINAR 2 OF 3: "Reflective Structured Dialogue Method with Essential Partners"
Wednesday, Oct. 11, 2017, 1 - 2:30 p.m. CDT
Type: Virtual
Library Types: For academic libraries
- WEBINAR 3 OF 3: "National Issues Forums"
Wednesday, Nov. 15, 2017, 1 - 2:30 p.m. CST
Type: Virtual
Library Types: For academic libraries

- IN-PERSON WORKSHOP: "Libraries Transforming Communities: National Issues Forums Workshop for Academic Libraries"

Held Friday, Feb. 9, 2018, 9 a.m. - 4 p.m. MST, during the 2018 ALA Midwinter Meeting in Denver
  • View the presentation slides
  • Download the resources shared at the workshop

Series 3: For libraries serving small, mid-sized and/or rural communities (Future Search, Conversation Cafe) — Winter/Spring 2018

Webinar 1: February 2018
Webinar 2: March 2018
Webinar 3: April 2018

In-person workshop: June 2018 (2018 ALA Annual Conference)


Online Learning Sessions

"Go Out & Play: Community Engagement through Turning Outward" (recorded 12/1/15)

All communities have challenges. Libraries can help conquer them — given the right tools. Learn how Columbus (Wis.) Public Library, Red Hook (N.Y.) Public Library, and Spokane County (Wash.) Library District are bringing residents, local organizations and city leaders together to tackle a variety of issues using the “turning outward” approach.

Created by The Harwood Institute for Public Innovation, the step-by-step “turning outward” process is being used by libraries and nonprofits across the country to engage communities and help bring about positive change. Learn how you can facilitate more effective community conversations, build stronger partnerships and take more effective action on the issues that the community views as most important. In this 60-minute introduction, representatives of Columbus Public Library, Red Hook Public Library, and Spokane County Library District will share how they are using the free “turning outward” tools to be intentional with resources, realign day-to-day library operations, and succeed in community relationships outside of the building. This webinar is offered as part of ALA’s Libraries Transforming Communities (LTC) initiative.

"Turning Outward to Lead Change in Your Community": A Series of Six One-Hour Courses on the Harwood Institute Tools (recorded 2014-15)

This series of webinars explain, step by step, how to use the “Turning Outward” approach created by The Harwood Institute for Public Innovation. The approach emphasizes taking steps to better understand communities; changing processes and thinking to make conversations more community-focused; becoming more proactive to community issues; and putting community aspirations first.

For workbooks and other print resources about "Turning Outward," visit our Resources for Libraries page.

See links to individual sessions below, or view the webinar series on YouTube.

"Naming and Framing Public Issues: A Two-Part Series" (recorded 2014)

The ALA Center for Civic Life and the David Mathews Center for Civic Life host a free webinar series to help librarians lead their communities in dealing with challenging public issues.

Session 1, “Beyond Deadlock: A Better Way to Talk about Difficult Issues," explores how to help people work together to talk about public issues and make choices, and how to uncover the deeper concerns of communities. Session 2, “Tools for Naming and Framing Public Issues," describes the steps and processes for leading a “naming and framing” effort, and how to apply tools that help people weigh options for moving forward together.

"Convening/Moderating Forums @ Your Library" (recorded 2012)

Public deliberation is a process used to engage contentious, difficult issues from diverse perspectives. Learn more in this four-part series. Topics include deliberative conversations that public, academic, and school libraries are convening; how these discussions are repositioning libraries in their communities; and the logistics involved in planning a forum -- from choosing the issue topic to publicizing the event to following up with participants.