'New Tech & User-Centered Services' Road Show

By Teresa Koltzenburg |  If you live in Chicagoland, then you likely know about the tremendous learning resources the Metropolitan Library System provides for the area's libraries. One of MLS's library-tech gurus is none other than Jenny Levine and, along with the help of Tame the Web's Michael Stephens (both of whom are contributors to this blog too), MLS will be providing yet another useful new-technology learning session here in Chicagoland this winter... as well as in Texas and Washington State a bit later this year (details to come in subsequent post about TX and WA sessions).

On February 10 (in Burr Ridge) and on March 3 (Chicago): Jenny and Michael are presenting:
    Conversation, Community, Connections, and Collaboration:
    Practical, New Technologies for User-Centered Services

"This session will focus on new technologies your library can implement now to enhance online services for your patrons. We'll explore how blogs, RSS, wikis, and social software can be used to offer a more dynamic, useful site for your patrons, while at the same time making maintenance easier and more efficient. In addition, we'll examine how new applications of virtual reference (such as instant messaging and Jybe) can help you reach out to patrons where they are online. Staff training will also be addressed, including recommendations for getting started and best practices, as well as advice for user planning. At the end of the day, you'll leave with concrete ideas and recommendations for going back to your library to implement any and all of these services at almost no cost."

More information (including registration information) about the February 10 session in Burr Ridge, IL, is located at: www.mls.lib.il.us/calendar/CalendarManage.cfm?ID=1292; more info. about the March 3 event in Chicago is at: www.mls.lib.il.us/calendar/CalendarManage.cfm?ID=1293

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