ShareFile

ShareFile Support page

 

Sharefile is a means to securely transmit files that may have Personally Identifiable Information (PII) or other sensitive materials. 

 

 

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To request changes to your folder, add users, or have any issues please submit a Trackit ticket with the Category Applications -> Sharefile 


Please find how-to instructions and a sample request email below. 

 

To request files: 

  1. Send your recipient a link to for them to upload file(s) to
  2. In the email to your recipient remind them that they need to press the upload button after selecting their files
  3. Request your other party to notify you that the file has been uploaded
  4. A File Request Email Template is available below

 

To send files to another department: 

  1. Find the correct link for the receiving department from the list below
  2. Using that link upload your file(s) to their Receiving folder
  3. Notify the receiving department about the files you sent over

 

To get email notifications when a file is uploaded or downloaded: 

  1. Log onto Sharefile through this link: https://tigertools.sharefile.com/
  2. Navigate to the folder you want email alerts for
  3. Check the boxes at the bottom of the file list to email when a file is downloaded or uploaded from the folder

        

 

To retrieve files: 

  1. Log onto Sharefile through this link: https://tigertools.sharefile.com/
  2. Navigate to the folder you requested files from – this will be the ‘Receiving’ folder under your relevant unit
  3. Right-click on the file you need and select download 
  4. Move the file from the Receiving folder to a subfolder under your unit’s folder 
  5. Select Move from the right-click menu, then select the destination folder, then click on the move button

 

File Request Email Template: 

Hello, 
                ALA is requesting you to transmit your files through a secure medium by using this link: https://tigertools.sharefile.com/x-xxxxxxxxxxxxxxxxx
Please note: 

  1. You will be prompted for your email, name, and company. This information is exclusively used to track who has sent files. 
  2. After you have selected files to transmit by dragging and dropping or by browsing and selecting them you will need to click on the upload button in the lower left-hand corner of your screen.
    • Note you can send many files at one time
  3. Wait until the file has finished uploading before closing the browser. You can close the browser when the files have the ‘Uploaded’ status next to their names.
  4. After uploading the files please respond to this email with the filenames you uploaded to let us know that you have sent them

 

Links to share for receiving files:


Please note that if you share the incorrect link the files will be sent to that corresponding folder. These links do not give access to view the files in the folders, in this way they function identically to a fax number. 

 

Folder     Request Link
AASL -> Receiving https://tigertools.sharefile.com/r-r2fc1fd13ff54818a 
Accounting -> Receiving  https://tigertools.sharefile.com/r-r0011b43fc934e05a 
ACRL -> Receiving https://tigertools.sharefile.com/r-rbab9c8e2023463a9 
ALSC -> Receiving https://tigertools.sharefile.com/r-r64c53b095d24e159 
Core -> Receiving https://tigertools.sharefile.com/r-r04cbc1cd6d2454b9 
Development Office  -> Receiving https://tigertools.sharefile.com/r-r31122275c8448628 
EMIERT  -> Receiving     https://tigertools.sharefile.com/r-r0a7631967714506b 
Governance -> Receiving     https://tigertools.sharefile.com/r-r7d78d2daf284eb8b 
Human Resources -> Receiving https://tigertools.sharefile.com/r-r8d746a87080348ecb8ea647568083db0
IT -> Receiving     https://tigertools.sharefile.com/r-r71e5ea41c03480ea 
Member and Customer Service -> Receiving https://tigertools.sharefile.com/r-r9bc16fae16643b39 
Membership Development -> Receiving https://tigertools.sharefile.com/r-r80e566fbf7e43f5b 
ODLOS -> Receiving https://tigertools.sharefile.com/r-rb89fb64d9b84fc2b 
Office for Accreditation -> Receiving https://tigertools.sharefile.com/r-r8367522d30043cc8 
OIF -> Receiving https://tigertools.sharefile.com/r-rbbcaa9caa7243178 
CRO IRO -> Receiving https://tigertools.sharefile.com/r-r913da7758d3e40bfbc97f24ffd934c17
PLA -> Receiving https://tigertools.sharefile.com/r-r48000b0a8e8400bb 
PPO -> Receiving https://tigertools.sharefile.com/r-rd0945db3fd349f2b 
Public Policy and Advocacy -> Receiving https://tigertools.sharefile.com/r-r679a44e71044278a 
Publishing -> Receiving     https://tigertools.sharefile.com/r-r9da35a453cc4790a 
RRT -> Receiving https://tigertools.sharefile.com/r-r9fad791912b4822b 
RUSA -> Receiving     https://tigertools.sharefile.com/r-r4b7befaad614917b 
SRRT -> Receiving     https://tigertools.sharefile.com/r-rdb4f0fc934b468bb 
United -> Receiving  https://tigertools.sharefile.com/r-r21c8a05f781843d