New Staff Resources

Welcome to the American Library Association!

This website section is info that will help you become familiar with our systems at ALA.

Learn how to connect to and use ALA's wireless network!

New Hire Training Consists Of:

• OneDrive (Cloud-based file hosting service by Microsoft)
• Ring Central (ALA's phone system)
• Working Remotely
• Logging in to your Computer (Network vs Computer Only Login)
• Network Drives
• IronScales (Email Protection)
• VPN (Virtual Private Network allows access to network files and systems)
• KnowBe4 (Internet Security System and Training)
• Zoho Help Desk Tickets (Help Desk tickets for support): Send email to Help@ala.org

Trainings are also available in the following areas: (Use the links below to schedule individual or group trainings)

• Drupal (Website Editing)
• Informz (Email Marketing)
• ALA Connect (Virtual Workspace)
• Microsoft Teams (Business Communication Platform)
• Zoom (Communication Technology)
• iMIS (Member Management System)
• Contract Safe (Contract Management Program)
• OneDrive (Enterprise Cloud Storage)

Other Helpful Links:

• How to set up your ALA Headset
• How to setup Microsoft Authenticator (MFA)
• How to book a Conference Room
• How to use a Zoom Room

Need More Help?

Please email help@ala.org with questions on ALA technology and phone systems.