Below are steps on how to use Citrix, the software you need for remote access to iMIS and/or Prophix whether you’re in the office or remote already.
- IT will automatically install the Citrix receiver on your laptops
You will receive the prompt below. You can go ahead and check the box (Do not show this window automatically at logon). Leave the email/server address blank.
To verify the Citrix service is running you will see this Citrix Receiver icon on your bottom tool bar. If you do not see it, please enter a Trackit Ticket.
How to log in and use Citrix:
Log in with network credentials at https://citrix.ala.org
Click Detect Receiver
Click on Already Installed
Click on All Apps
Check the Apps that you want Icons for on the main screen.
To add new iMIS to your Citrix Desktop:
Then Click on All Apps and iMIS