Information Technology Staff Resources
Links to software and Tech How-To's, Drupal training videos, and IT-specific policy documents
For help with IT-related issues, email the HelpDesk at help@ala.org. For individual or group tech training, book a session with Patrick Harrington.
How-To's
- ALA Analytics
- ALA Connect
- Adobe Sign
- Airtable Offical Training
- ASANA
- Canva
- Concur
- Conference Room Booking
- ContractSafe
- Drupal (ala.org page edits)
- Finance: BPP, Great Plains, PROPHIX
- iMIS
- Informz
- IronScales (Email Protection)
- IT Support Help Desk - email Help@ala.org
- Keeper Password Manager
- KnowBe4 (Internet Security Training)
- Microsoft Authenticator
- Microsoft Teams
- Network and Computer Login Guide
- OneDrive (Cloud storage and sharing)
- Outlook
- Ring Central
- ShareFile (TigerTools)
- Ultipro
- VPN
- Wi-fi : ALA-BYOD | Password: Newbery!1922
- Zoom Rooms
- Zoom Workplace
Are we missing a technology platform How-To? Let us know.
