[Strategy Series 2 of 3] Who Manages, Who Leads?

Monday, 7/9/2018 - Monday, 8/6/2018

Often, new managers have little practical working knowledge of what to expect in their new role, or if they are an existing manager, already in the role, they can be uncertain of the best methods to use in managing other staff, resources and services.  Leaders sometimes emerge from management. Yes, some leaders are born, but others can be trained.

“Who Manages, Who Leads” is a four-week interactive program to introduce and enlighten both new and existing managers and leaders to theory and practice. This course benefits front-line staff that excel in their positions and are promoted to managerial positions, or for those who have a great resume, which expectedly leads to an interview – resulting in being hired into a coveted management spot. This course discusses managerial and leadership opportunities in between this spectrum, those promoted to those hired into management positions.

As part of the learning process, all participants will join in discussions and complete short assignments in order to receive a completion certificate. Additionally, you will be provided an opportunity to research the literature specific to your own professional. All students will also complete a series of short answer questions and a small final project.

Learning Outcomes

  • Theories of management and leadership are explored and discussed
  • Participants will understand the differences between leadership and management, and gain insight in how to move from on role to the next and how to be both simultaneously
  • Individual exercises tie in practical issues that present to manager and leaders, such as hiring, firing, and suggesting corrections to existing behaviors among staff. Mission and vision development and implementation  are discussed.
  • Read premier literature on the topics of leading, managing, and  learning your own styles of management. Activities and training involved in improving you own skills set will be presented

Who Should Attend

  • Managers
  • Supervisors
  • Organizational or departmental leaders
  • Project managers
  • Front-line staff preparing to shift to a management or leadership position


Debra Lucas-Alfieri has been the Head of Reference and Interlibrary Loan at D’Youville College in Buffalo, NY, since 2002. Her most recent landmark book is titled "Marketing the 21st Century Library: The Time is Now", published by Elsevier. Due to the success of her first book, Debra is under contract with Elsevier to write a second textbook on managerial and leadership skills.    

Her book chapters appear in Middle Management in Academic and Public Libraries (2011) and the 21st Century Handbook of Anthropology (2010). Dozens of encyclopedia articles appear in the Encyclopedia of Power (2011), the Encyclopedia of Time (2009), the Encyclopedia of Anthropology (2005), and the 20th Century Encyclopedia of Pop Culture (2000). She has also published academic journal articles in Collaborative Librarianship (2011), the Journal of Interlibrary Loan, Document Delivery & Electronic Reserve (2009), and the Journal of Library and Information Science (2007).  Additionally, she has served as an editor for the Journal of Library Innovation. She has served as a guest lecturer in the field of librarianship and research (2007- ), was the Leadership Institute Graduation Keynote Speaker (2009) and is in Who’s Who in America and Who’s Who of American Women (2008- ).



To register for all three strategy series courses, visit the bundle page to get a discount! 

  • $130 for RUSA members
  • $175 for ALA members
  • $210 for non-ALA members
  • $100 for student members and retired members

This class will be three hours a week. No live sessions are required, but opportunities to participate in chats will be preesented. 

How to Register

To register for all three strategy series courses, visit the bundle page to get a discount! 

  • Online
  • By Fax: download, complete, and fax form (PDF format) to (312) 280-1538
  • By Mail: download, complete, and mail form (PDF format) to American Library Association, ATTN: MACS/Online CE Registration, 50 E. Huron Street, Chicago, IL 60611

Tech Requirements

ALA will use Moodle for all online educational courses. Learn more about Moodle at www.moodle.org.

The Moodle login instructions will be sent the Friday before the start date. The course site will remain open one week after the end date for students to complete any assignments and submit the course evaluation survey.


Continuing Education Credit - A certificate of completion will be sent to each participant upon successful completion of a course.
Although this course is not CEU-certified, many licensing boards will accept it for credit. Requirements vary by state and school district regarding certification and continuing education credits. The decision to grant CEU credits remains entirely up to your state or school district. If you are in need of credits, check with your state and/or school district before enrolling to determine eligibility. Some states will review your certificate of completion and course description to determine eligibility.


Questions about your registration should be directed to registration@ala.org. Technical questions about the webinar should be directed to Jessica Hughes at jhughes@ala.org.

Thank you and we look forward to your participation!