Education and Training Committee




  • To develop continuing education programs in a variety of formats and venues based on the needs of the resource sharing community.
  • To establish links with other entities involved in developing similar kinds of educational programs.

Current projects include::

  • Organization of the annual “Everything You Always Wanted to Know About ILL workshop”
  • Working with other STARS committees to update the resource sharing wiki ShareILL
  • Development of free webinars for resource sharing practitioners

Chair (2023 - 2024):

Name: Meg Massey

Link to Current Roster


RUSA STARS Free "Everything You Always Wanted to Know About ILL" Workshop, 2014

RUSA STARS offered its seventh annual "Everything You Always Wanted to Know about ILL" workshop at ALA Midwinter 2014 in Philadelphia. This workshop covers best practices for interlibrary loan, helps you reconsider your approaches, and addresses ways to best serve your users, while also providing an excellent overview of resources and support available to ILL practitioners. Slides from the 2014 workshop are available below. Information about the 2015 workshop will be available here in fall 2014.


Finding Dead People: Genealogy and Local History Resources for the ILL Practitioner

If you work in interlibrary loan you already know that requests for genealogy materials are among the most difficult to fill and that genealogists are among the most persistent of library users. Great news! At last, real solutions for real problems taught by people who are both avid genealogists and interlibrary loan experts. On October 16, 2013, 2:00pm-3:15pm CDT, RUSA offered a free webinar for members on the core resources, the best collections, strategies and sources to help improve your fill rate for genealogical requests and boost your confidence in your ability to search and fill requests for local history and genealogical materials.

"Finding Dead People” was taught by Amber Case (University of Washington) and Cherie Weible (University of Illinois). Amber is currently completing her genealogy certification. Cherie received her certification in 2009 from the Board for Certification of Genealogists (BCG). They are both interlibrary loan practitioners.

Resources for Finding Dead People
Webinar handout
Webinar slides
Webinar recording


Interested in a career in resource sharing?

Hear from ILL professionals about their varied responsibilities in a series of one and two minute videos.  

  • Troy Christenson, Interlibrary Loan Librarian & Coordinator at Florida Atlantic University, talks about how he is Changing the World One Transaction at a Time.
  • Nora Dethloff, Assistant Head of Information & Access Services at the University of Houston Libraries, talks about how ILL is a touchstone service where there is instant feedback that helps you do your job and makes you smile.
  • Megan Gaffney, Coordinator of Interlibrary Loan & Document Delivery Services at the University of Delaware Library, talks about the very basics of interlibrary loan.
  • Micquel Little, Access Services Librarian, St. John Fisher College, appreciates how her previous experience informs her current position in resource sharing.
  • Collette Mak, Head of Resources Access & Delivery, University of Notre Dame, talks about data analysis.
  • Heather Weltin, Head of Access Services at the University of Wisconsin-Madison, describes the managerial skills required to run a successful ILL department.

WANT TO PARTICIPATE?  If you’d like to be featured in a video explaining why you like your position in ILL or some aspect of your work, or if you know of an ILL expert who might want to participate, contact the STARS Education and Training Committee.

STARS-Atlas Systems Mentoring Award

The STARS-Atlas Systems Mentoring Award is awarded annually to one library practitioner new to the field of interlibrary loan/document delivery or electronic reserves, and who has daily, hands-on involvement in the areas of borrowing, lending, document delivery, electronic reserves, material delivery, or resource sharing. For details about the award, please visit

Professional Tools

ShareILL  is a gateway to electronic and print resources pertaining to all aspects of interlibrary loan, document delivery, and resource sharing. Designed to be comprehensive and international in scope, ShareILL features links to resources to help practitioners locate materials for their clientele, manage the ILL process, and keep up with developments in the profession.

Contact your state library for information about local codes and resource sharing initiatives.
Visit ALA Connect  for  more information about our committee’s activities, upcoming events, and recent publications.