2011 ALA Annual Conference - New Orleans, LA
Recent reference transaction statistics in Academic libraries in the United States: in the United States: Are Electronic resources responsible for the decline?
Presenter: Ana Dubnjakovic
Examined the relationship between spending on electronic resources and reference transactions.
Mining virtual reference data for an iterative assessment cycle
Presenter: Amanda Clay Powers
Discussed possible changes in chat questions and answers after the implementation of EBSCO Discovery Service.
Practitioners beliefs in reference librarians in academic research libraries
Presenter: Amy VanScoy
Analyzed the values and attitudes held by academic reference librarians that influence their work.