RUSA Virtual Forum- Reference and User Services Re-engaged


The Reference and User Services Association (RUSA) is excited to host its first-ever Virtual Forum scheduled for March 8 & 10, 2022. The Forum Theme is: Reference and User Services Re-engaged What have we learned? What ideas will we keep? How can we prepare for future disruptions? Which patrons did we serve well and where can we improve to serve all patrons?  

The purpose of the Virtual Forum is to showcase the work of our sections and interest groups.

Sections highlighted are: 

  • Business Reference and Services Section (BRASS); 
  • Collection Development and Evaluation Section (CODES) ;
  • Emerging Technologies Section (ETS); 
  • History Section (HS);
  • Reference Services Section (RSS); and
  • Sharing and Transforming Access to Resources Sections (STARS).

The special interest groups are: 

  • Federal and Armed Forces Libraries;
  • Financial Literacy Interest Group;
  • First Year Experience; and
  • Shared Collections. 

Register here today! View the final agenda here and our confirmed speakers here

Opening Keynote Session- Using Equity, Diversity and Inclusion (EDI) to provide Reference and User Services

ALA Executive Director Tracie Hall will lead a moderated Q&A with ALA leaders to discuss the role of EDI in their organizations. We will hear directly from Julius Jefferson Jr., Immediate Past President, American Library Association and Patty Wong, President, American Library Association as they share their perspectives of EDI and how it applies to reference and user services. 

Closing Session- Incorporating Race-Centered and Trauma-Informed Practices into the Reference Interview

Hear directly from chapter authors, Emma Antobam-Ntekudzi and Nicole Williams, of the forthcoming ACRL Book The Community College Library: Reference and Instruction.  Academic librarians recognize the necessity to re-examine and change reference services to better serve BIPOC students and those from other marginalized groups. Speakers will show the significance of raising race consciousness and integrating this awareness into everyday reference interactions with students in the library. Speakers will also provide effective methods of engagement such as incorporating trauma-informed practices in order to create an inclusive and safe experience for students in the library.  

Additional topics include:

-Public Libraries and Academic Libraries working together to transform Communities with business resources

- Keepers from Covid: Assessing services for the long haul

- Updating RUSA's Guidelines for Behavioral Performance of Reference and Information Services Providers: We want your input! 

- mPowerment through information: Building financial literacy confidence and expertise for library professionals

- Health Reference: Introduction to Ethics and Best Practices

- Establishing a Mentoring Program

- Through the Pandemic and Beyond: Still Reaching First-Year Students Wherever They Are

Who should attend: 

This virtual event is for all types of library workers in reference, user services, adult readers advisory and collection development as well as resource sharing, genealogy and archives, business reference and reference technology. 


The RUSA Virtual Forum will be hosted on Whova! Check out the user guide here

Register here today!!

Not a member of RUSA! Join today