Artificial Intelligence in the Library: Its Application in Reference and User Services

Monday, 4/12/2021 - Monday, 5/24/2021

In this six-week course, participants will learn about artificial intelligence, become familiar with its basic functionality, and identify ways artificial intelligence can be used in reference and user services. The course will end with a discussion of ethical considerations for the use of artificial intelligence in libraries. 

The course format will be:

Week 1: What is Artificial Intelligence

Week 2: How Artificial Intelligence Works

Week 3: Where Artificial Intelligence is Used

Week 4: How to Use Artificial Intelligence in Reference and User Services

Week 5: How to Use Artificial Intelligence in Reference and User Services- Part 2

Week 6: The Ethics of Artificial Intelligence in Libraries

The course will utilize asynchronous discussions, one recorded synchronous meeting, readings and videos. The final course capstone will be in the implementation plan for using artificial intelligence in reference and user services. 

Learning Outcomes

By the end of this course, the participant will be able to:

  • Describe artificial intelligence
  • Identify ways artificial intelligence can be used in reference and user services
  • Consider the ethics of using artificial intelligence in their settings. 

Who Should Attend

This course is designed for all library staff who work with reference and user services. Course participants will learn about artificial intelligence, become familiar with its basic functionality, and identify ways artificial intelligence can be used in reference and user services.

The course will end with a discussion of ethical considerations for the use of artificial intelligence in libraries. 

Instructor

Lauren Hays, PhD, MLS, is an Assistant Professor of Educational Technology at the University of Central Missouri where she teaches courses on educational technology leadership, emerging technologies, and research in educational technology. 

Registration

Cost

  • $130 for RUSA members
  • $175 for ALA members
  • $210 for non-ALA members
  • $100 for student members and retired members

How to Register

  • Online
  • By Email: download, complete and email form (PDF format) to registration@ala.org
  • By Mail: download, complete and mail form (PDF Format) to American Library Association, ATTN: MACS/Online CE Registration, 225 N. Michigan Ave. Suite 1300, Chicago, IL 60601

Tech Requirements

ALA uses Moodle for all online educational courses. It is hosted at http://ecourses.ala.org Learn more about Moodle at www.moodle.org.

All content for this course will be provided by the instructor. No textbook required.

The Moodle login instructions will be sent the Friday before the start date. The course site will remain open one week after the end date for students to complete any assignments and submit the course evaluation survey.

Credits

Continuing Education Credit - A certificate of completion will be sent to each participant upon successful completion of a course.

Although this course is not CEU-certified, many licensing boards will accept it for credit. Requirements vary by state and school district regarding certification and continuing education credits. The decision to grant CEU credits remains entirely up to your state or school district. If you are in need of credits, check with your state and/or school district before enrolling to determine eligibility. Some states will review your certificate of completion and course description to determine eligibility.

Contact

Questions about your registration should be directed to registration@ala.org. Technical questions about the webinar should be directed to Ninah Moore, RUSA Program Officer-Continuing Education, at nmoore@ala.org.

Thank you and we look forward to your participation!