RUSA Strategic Priorities 2019-2021

These strategic priorities were developed by the 2018/19 RUSA Board as a working document.  

RUSA Mission

The Reference and User Services Association is a network to educate, empower, and inspire its members to advance the evolution of the profession and better serve users in a continuously changing information society.
 

Priorities and Strategies 
 

Priority A: Financial Stability 

A financially stable, effective organization includes equity, diversity, inclusion, and access.

Strategies: 

  • Business Intelligence
  • Internal Communication 
  • Volunteer Development
  • Equity, Diversity, inclusion, and access 
     

Priority B: Advance the profession 

Advance the evolution of the profession by supporting current and emerging practices within user services in libraries and related fields.

Strategies:

  • Standards, guidelines, best practices, competencies
  • Meaningful engagement of multiple library types and all roles
  • Equity, Diversity, inclusion, and access 
     

Priority C: Recruitment

RUSA is comprised of people working in all types of libraries and information organizations, from a diverse array of intersections of identity, ethnicities, backgrounds, and experiences. 

Strategies:

  • Student outreach
  • Leaders and experts
  • Equity, Diversity, inclusion, and access 


Priority D: Engagement 

RUSA welcomes the creativity of its members and seeks partnerships with others in order to advance the reference and user services profession. 

Strategies:

  • Structured and codified personal engagement 
  • Partnerships with external to RUSA organizations
  • Mentoring programing
  • Communication
  • Equity, Diversity, inclusion, and access 

 

Last updated 07-08-2019