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Webinar Series 3: Opening a digital door to our campus users and libraries’ community during global COVID-19 epidemiology outbreak.
Date: August 6, 2021
Time: 1:00 pm - 3:00 pm EDT (two presentations)
Gloria Creed-Dikeogu, Moderator
Description: The sudden global epidemiology outbreak in early spring 2019 has challenged academic libraries’ Access and Resource Sharing (ARS) department and prevented staff from providing the types of essential services that our users expect and require. With the full closure of campuses and all courses moving to online within a week, ARS staff were put in the front lines of finding ways to continue providing patrons with access to library physical collections while library buildings were closed nationwide. Academic libraries around the world are facing difficult decisions regarding services to offer in order to continue to provide resource access to their communities during these challenging times.
This presentation will share with you how a large research university library’s Access and Resource Sharing department responded and adapted to these rapid changes, acted creatively, reinvented services, and opened a digital door to increase service capacity to support online teaching and learning. We found ways to maintain a high level of service while ensuring that the safety of library staff was always paramount.
This presentation will highlight initiatives we developed and implemented, including creating a virtual circulation desk through controlled digital lending (CDL) for print course reserves, an on-demand book digitization program, and a new door side pickup service. The presentation will discuss the emerging technology that were developed and have continued to evolve during the pandemic and demonstrate an in house developed cost free CDL platform, workflow and procedure. We remain our professional commitment to provide materials and high level of services.
Learning Objective #1 - Discover how to initiate new programs and services to meet online teaching and learning needs during a global pandemic
Learning Objective #2 - Become familiar with methods and technical tools for initiating new programs and services.
Learning Objective #3 - Gain an understanding of the new programs and services including lessons learned.
Speaker: Xuan (Lily) Pang, University of Florida, Director of Access and Resource Sharing
2) Build Your Own Digital Collections
The University of South Florida Libraries curates a rich digital collection covering a large variety of content, in a wide range of formats. The collections enjoy topics on underrepresented minorities, environmental history, local history and more. The formats vary from the traditional text and image to the emerging 3D digital object. These collections also present copyright and intellectual property issues as they come from various sources. Collections created in partnership with researchers may have an Open Access license applied to them while digital materials created from Special Collections materials may be at a variety of rights statuses and have access stipulations in the original donation paperwork. With such an outstanding and varied collection, the library is eager to reach the widest audience by using the most effective data aggregators. To achieve that goal, the library is experimenting with linked data technology implementation. The experiments include attempts to insert Unique Resource identifiers to the existing metadata, create a scalable mechanism to crosswalk data from current metadata schema to RDF XML, and more. This presentation will share the practices and experiments the University of South Florida Libraries have taken to build and enrich their digital collections in terms of both content and technology. The authors will discuss the following topics: developing a metadata schema designed to fit more diverse cultural heritage collections; exploring intellectual property issues and addressing solutions; and experimenting with linked data technology implementation.
In view of COVID-19 and Black Lives Matter movement in 2020, this presentation aims to showcase how to build a digital library that bridging the cultural and technology gaps.
Speaker: Xiying Mi, Bonita Pollock, LeEtta Schmidt, University of South Florida Libraries.
REGISTRATION LINK: https://ala-events.zoom.us/webinar/register/WN_UN5XaLHlR4qkBOxanSTp1g
(Links to recordings will be added as they become available.)
Webinar Series 2: Insta-Library: Connecting to Youth Through Instagram during COVID Times
Date: July 26, 2021
Description: In March 2020, New York City became the nation’s epicenter of the COVID-19 crisis and shut down to mitigate the spread of the coronavirus. The 88 neighborhood branches and 4 research centers of the New York Public Library (NYPL) were some of the many places to physically close.
Prior to the pandemic, connecting with our young patrons beyond our physical spaces was integral to our work but it became apparent how vital these digital channels were when they became the sole way to connect with our community. As NYPL staff quickly transitioned to working from home, the Stavros Niarchos Foundation Library (SNFL) Teen Center team had the opportunity to create content for the @nyplteens Instagram page. As the targeted audiences are NYC teens and educators, the team established a more casual tone to separate us from the flagship account.
Over the past year, the Young Adult staff created posts highlighting NYPL service updates, critical city-wide COVID-19 information, community resources addressing food insecurity, and digital resources to assist with online learning. In response to the stress caused by social distancing, we created short-form content on “Adulting'' and coping and fostered connection by going Live with community-based organizations. To encourage youth to get involved, we disseminated information on civic opportunities and voting to support first-time youth voters. Recognizing that today’s young people consider themselves more socially aware, we responded directly to the hyper-focus on racial inequalities and supported social justice by posting content that amplified Black authors and Black history.
With a full team behind the social media account, there was a marked growth in engagement and audience. Attendees to this presentation will learn user-friendly tools for content creation, methods for collaborative content, organizational techniques for schedule-keeping, and best practices for both reactionary and proactive responses.
Donna Scheeder, Moderator
Speakers: The New York Public Library - Stavros Niarchos Foundation Library, Teen Center; Genee Bright, Senior Librarian, Susen Shi, Senior Librarian, Ricci Yuhico, Managing Librarian –
Young Adult Education Programming; Caitlyn Colman-McGaw, Manager, Young Adult Programs.
RECORDING available (331 MB)
Webinar series 1. Libraries Adapting to the COVID World: The Illinois Fire Service Institute (IFSI) Library Practice
Date: July 22, 2021
1) Libraries Adapting to the COVID World: The Illinois Fire Service Institute (IFSI) Library Practice
Description: The Illinois Fire Service Institute (IFSI) Library provides fire and emergency library and information assistance and services to the Institute's instructional staff, students, Illinois fire departments and firefighters, and other fire/emergency-related users in the successful and effective performance of their jobs. In response to the COVID pandemic, the IFSI Librarians have developed new services and resources to continue to serve patrons, including assisting patrons with information and research requests, creating new e-resources (online subject guides, useful links), and updating Library social media account and webpage with library service and resources.The library held online academic activities via Zoom for a variety of workshops, lectures, and discussions to ensure that the visiting scholars at IFSI are able to receive enough resources to continue their study and research, with topics including research data services, scholarly writing, rare books, and manuscripts, etc. By the end of October, all visiting scholars returned to China safely. The scholars who returned to China also participated in online activities actively with other scholars.
Speakers: Lian Ruan, Head Librarian, Illinois Fire Service Institute Library; David Ehrenhart, Assistant Director for Library Operations, Illinois Fire Service Institute Library; Diane Richardson, Reference and User Training Librarian, Illinois Fire Service Institute Library; Shuyi Liu, International Outreach Services Librarian, Illinois Fire Service Institute Library.
2) Thriving or Just Surviving?: A Multifaceted Look into Libraries during the COVID-19 Pandemic
Description: More than a year later, the COVID-19 pandemic continuously brought havoc to organizations worldwide. Though the pandemic is a highly pressing health concern, it undoubtedly disrupted all aspects of the human population, particularly the education sector. In fact, it was reported that over 160 countries have closed schools which affected 87% of the student population globally (United Nations Educational, Scientific and Cultural Organization [UNESCO], 2021). The global closure of schools highly correlates to the suspension of library operations. Crisis response and varying forms of measures have been implemented by libraries to unceasingly serve their communities.
The purpose of this paper is to explore how libraries are holding up during the COVID-19 pandemic, specifically the new normal protocols that they have carried out. This research is the second installment of the study by Flores and Tansiongco This research is the second installment of the study by Flores and Tansiongco (2021) of which they highlighted the academic and special libraries in the Philippines and some parts of the world. In this paper, school and public libraries in the Philippines are accentuated along with the salient findings of the previous research to come up with a multifaceted vista as to how all libraries are generally doing to either survive or thrive the debilitating effects of the pandemic. This research will be beneficial to the library and information science community worldwide as they will be able to get a grasp of new insights and possible measures which they can adapt to their respective library settings.
Speakers: Kevin Conrad Tansiongco, Electronic Information Solutions Inc., Makati, Philippines; Roana Marie Flores, De La Salle University Libraries, Manila, Philippines.
RECORDING available (348 MB)
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