"Book Review: Switch: How to Change Things When Change is Hard", American Library Association, November 16, 2010.
http://www.ala.org/rt/nmrt/news/footnotes/november2010/book_review_switch_odson (Accessed April 19, 2024)
Document ID: 43faa4f1-4144-b4c4-0d0b-a710316c52d7
