Virtual Reference

Quick Tips for Successful Virtual Reference, 2013
Video: Tampa Bay Library Consortium
https://www.youtube.com/watch?v=pJMSDzv5WEE
This video presents a few quick tips to help you achieve virtual reference success.

Reference
Website: WebJunction
https://www.webjunction.org/explore-topics/reference.html
This website includes lots of documents and webinars on various aspects of virtual or digital reference. Available courses include Basic Web-based Reference and Wikipedia for Libraries: Preview the Possibilities, Discover the Opportunities.

Virtual Reference, January 2016
Webinar: American Libraries Live
https://www.youtube.com/watch?v=xmxsXOJNAeM&list=PLWC9Ej2LQJg1s4y3cNVFhnKjLiocdoZdY&index=6&t=208s
Webinar from American Libraries Live discussing virtual reference.