Virtual Reference

Quick Tips for Successful Virtual Reference, 2013

Video: Tampa Bay Library Consortium

https://www.youtube.com/watch?v=pJMSDzv5WEE

This video presents a few quick tips to help you achieve virtual reference success.

Reference

Website: WebJunction

https://www.webjunction.org/explore-topics/reference.html

This website includes lots of documents and webinars on various aspects of virtual or digital reference. Available courses include Basic Web-based Reference and Wikipedia for Libraries: Preview the Possibilities, Discover the Opportunities.

Virtual Reference, January 2016

Webinar: American Libraries Live

https://www.youtube.com/watch?v=xmxsXOJNAeM&list=PLWC9Ej2LQJg1s4y3cNVFhnKjLiocdoZdY&index=6&t=208s

Webinar from American Libraries Live discussing virtual reference.