PLA Webinar and Online Meeting Technical Support
Test your connection to Zoom
"Joining a Zoom meeting” Video Tutorial (3 minutes 31 seconds)
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060732
Zoom system requirements: Windows, macOS, Linux
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060748
Audio Requirements
Webinar Audio: You will need computer speakers, or headphones plugged into your computer's audio jack or USB port. You do not need a microphone to participate in a PLA webinar; all attendees are muted.
Online Meeting Audio: To use computer audio, a microphone—such as a headset with a microphone, or a USB or inline microphone—is required. Although a built-in computer or laptop microphone can be used, it is not preferred. If you do not have the required microphone, then on-screen prompts will instruct you how to call in using a telephone (your carrier's charges may apply). Always join the meeting from your computer first, then follow the on-screen prompts to connect your audio using a telephone.
If you join a PLA webinar early, you may see this message on your screen.
Most likely, PLA staff is conducting a final audio check with the webinar panelist(s). You'll be automatically placed in the webinar when the audio check is complete, typically about 10–15 minutes prior to the published start time.
Need assistance?
If you need assistance joining a PLA webinar, please contact plawebinars@ala.org.
For help joining a PLA online meeting, contact plameetings@ala.org.
