Working with Partners: How to Plan for Collaborative Outcome Measurement

Are you starting a partnership or have an existing partnership and want to measure the results of your combined efforts? A collaborative partnership is about having a common goal around better serving the ever-changing needs of your community and measuring outcomes can help you and your partner identify better ways to align your work to deliver more impactful community-based services. This on-demand webinar focuses on how to plan for collaborative outcome measurement with a partner, with a focus on partnerships between libraries and schools to stop the summer slide.

Originally presented January 31, 2018.

This on-demand webinar is the first in a series featuring Project Outcome’s Outcome Measurement Guidelines, designed to help guide and provide additional support for outcome-focused data collection. Future topics to be covered include developing outcome measures, implementing alternative data collection methods and measuring outcomes over time. The Public Library Association’s (PLA) Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will:

  • Understand what Project Outcome’s Outcome Measurement Guidelines are and how they help support libraries’ data collection efforts;
  • Know the benefits of collaborative partnerships and how other libraries are achieving success; and
  • Be able to apply the process for planning collaborative outcome measurement, including setting outcome-based goals, identifying which outcomes will best measure success and setting expectations for how the data will be used.

Additional Resources

Who Should Attend

This on-demand webinar is open to everyone but will be most helpful to libraries interested in measuring outcomes for collaborative partnerships. The content and resources in this webinar are free but accessing them does require a Project Outcome account. Project Outcome is a free service provided by the Public Library Association. To learn more, watch this introductory video or register for free at


Emily PlagmanEmily Plagman is the project manager for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation, overseeing its development and implementation. Prior to joining PLA, Emily worked as a project manager at the Chicago Metropolitan Agency for Planning on an energy efficiency grant. Emily received her Master’s in International Public Affairs from the LaFollette School of Public Affairs at the University of Wisconsin and her Bachelor’s in Political Science at Marquette University.

Sarah HamfeldtSarah Hamfeldt has been with the Jefferson-Madison Regional Library, headquartered in Charlottesville, VA, for ten years. She is currently the adult programming and reference services manager, and coordinates programming across eight branches that encompass rural, suburban, university, and urban populations.

Marra HoneywellMarra Honeywell is youth services manager at Allen County (IN) Public Library. She is particularly passionate as the library as a place for lifelong learning, exploration, and play. Bringing the community into the library with the understanding that THIS is a place where meaningful work happens every day is her goal.



This on-demand webinar is free and available 24/7 for your viewing convenience.

How to Register

No registration is required.

Tech Requirements

To playback this archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.


If you have questions or problems accessing a recording, send a message to or call 800-545-2433 ext. 5PLA (5752).