Members of the PLA Social Worker Task Force continue to explore trauma-informed library approaches with this deep-dive into trauma and the trauma-informed approach, with a focus on why this is an important consideration for every public library. Every person who works in your library has been through a stressful or traumatic experience and all those who walk through your library's doors have also experienced some degree of trauma and/or stress.
In this on-demand webinar, the presenters—all working library social workers—show how following a trauma-informed approach can relieve the pressure that results from managing difficult situations, explore methods for offering choices to patrons, and for creating an environment of collaboration and trust at the library.
Originally presented November 18, 2019.
Access to an auto-captioned version in Zoom is available with purchase.
At the conclusion of this on-demand webinar, participants will be able to:
- Understand more about what trauma is, including types of trauma;
- Empower patrons with making choices;
- Understand how the trauma-informed approach aligns with library values;
- Comprehend the use of trauma-informed ideals in developing informed judgement; and
- Appreciate the importance of self-care.
Who Should Attend
Public librarians at all levels of experience; library administration; public library social workers; social work educators; library social work interns; field supervisors; social work students; MLIS students; all library workers; library security staff; other social service agencies; members of the public.
Jean Badalamenti, MSW, is DC Public Library’s health and human services assistant manager, working in the service design and engagement office. Since 2014, she has been developing programs, creating partnerships, and training DCPL staff to support customers experiencing homelessness. Jean's most recent project equips DCPL staff with dialogue facilitation skills that support the public library as center for civic engagement and community dialogue.
Leah Esguerra, LMFT, is a California licensed marriage and family therapist. She is the nation’s first full-time library social worker with San Francisco Public Library. Leah manages the SFPL social service program, which consists of six health and safety associates (HASAs) who are library outreach workers with lived experience with homelessness.
Elissa Hardy, LCSW is the community resource manager at the Denver Public Library in Colorado. This department consists of three other social workers and six peer navigators. The team supports and builds relationships with customers experiencing life challenges and assists them in navigating community resources to achieve their goals and improve quality of life; provides training for library staff; and engages the community in solutions in addressing social injustice.
|Individual – PLA Personal Member||$33.00|
|Individual – ALA Personal Member/Nonmember||$49.00|
* Group rate is for single library access, including all its branches/outlets. It applies if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact firstname.lastname@example.org for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.
How to Register
Please note: As ALA transitions to a new, centralized eLearning site, this on-demand webinar is temporarily unavailable for purchase. If you’d like to purchase access to this on-demand webinar, please contact PLA at email@example.com and we will follow up with you when this product is available on the new eLearning site.
To playback an archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.
Credits or CEUs
PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.