Reaching the Uninsured: Libraries Work to Reduce Disparities in Health Insurance Coverage

Click to view an auto-captioned version of this recording in Zoom.

This on-demand webinar shows how public libraries can educate uninsured patrons and build awareness about health insurance coverage. Learn about PLA’s second annual initiative, Libraries Connecting You to Coverage, with tips and tools to help libraries start or increase their efforts to educate and build awareness of coverage. These efforts will help reach the uninsured, many of whom are people of color, and increase health insurance literacy for better health outcomes.

As part of its ongoing work to support the public library’s role in creating healthy communities, PLA offers public libraries a suite of free tools and resources to prepare for the next Open Enrollment period of the Affordable Care Act (ACA), November 1–December 15, 2019.

Originally presented November 19, 2019.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will be able to:

  • Identify the needs for promotion, education, and outreach around the 2019 Open Enrollment process and health insurance literacy;
  • Take advantage of free resources and tools to promote awareness about health insurance coverage options; and
  • Explore strategies for advocacy and developing partnerships to create a healthier community.

Additional Resources

Who Should Attend

This free on-demand webinar is intended for public library workers at all levels with limited knowledge or experience around the health insurance enrollment process.


Emily Vardell, PhD, is an assistant professor in the School of Library and Information Management at Emporia State University (Emporia, KS).

Sally Jones is the head of Information Services and interlibrary loan coordinator at Washington County (VA) Public Library.

Leighann Wood is program manager with the Public Library Association (PLA), a division of the American Library Association (ALA).



This on-demand webinar is free and available 24/7 for your viewing convenience.

How to Register

No registration is required.

Tech Requirements

To playback this archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.


If you have questions or problems accessing a recording, send a message to or call 800-545-2433 ext. 5PLA (5752).