Understanding Trauma-Informed Approaches in Public Libraries

Image of a pair of hands clasping another to provide comfortIn this on-demand webinar, members of the PLA Social Work Task Force introduce you to the use of trauma-informed approaches in public libraries. A trauma-informed approach generally means understanding that library patrons may have experienced trauma and working with them to engender trust in libraries. Adopting trauma-informed approaches reduces barriers to library access, makes the library a more welcoming place, and positions the library as part of the solution for many of the issues faced by patrons experiencing trauma.

Presenters clarify the concept of trauma-informed approaches; detail what this looks like in a public library environment; and preview how understanding and beginning to implement this approach can aid your community and your library.

This archived webinar was originally presented September 24, 2019.

Running time: 59 minutes

Access to an auto-captioned version in Zoom is available with purchase.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will be able to:

  • Understand the social worker definition of trauma-informed approaches;
  • Comprehend what this looks like in a public library; and
  • Know how using a trauma-informed approach can make the library a more empathetic and welcoming place.

Who Should Attend

Public librarians at all levels of experience; library administration; public library social workers; social work educators; library social work interns; field supervisors; social work students; MLIS students; all library workers; library security staff; other social service agencies; members of the public.

Presenters

Sarah JohnsonSarah Johnson, MLIS, LMSW, is assistant professor at Hunter College in New York City. In addition to working as a reference and instruction librarian at the Silberman School of Social Work, Sarah’s research focuses on social work students conducting field placements at public libraries. Her aim is to foster quality internships by building alliances among students, public librarians, and social work educators, with the ultimate goal of enhancing services to library patrons and their wider community. Sarah earned her MSW from the University of Denver.

Debra KeaneDebra Keane, LCSW, is the social work coordinator for Jefferson County Public Library. Her role includes connecting patrons to community resources; providing training for staff on issues related to homelessness, trauma, mental health and substance misuse, and providing leadership for the library system on meeting the needs of the community. She received her MSW from the University of Illinois and is a licensed clinical social worker (LCSW) in Colorado.

David PerezDavid Perez, MSW, was born and raised in The Bronx, NY. This is David's third career. He was a soldier in the Army for ten years. He also has a Business undergraduate degree, with a healthcare management concentration and prior to becoming a library social worker, worked in the healthcare field for over 15 years. He received his MSW in 2017. He is now the social work and diversity services manager at the Long Branch Free Public Library in New Jersey.

Tiffany RussellTiffany Russell is the social services manager at the Niles (MI) District Library. She received her MSW from Western Michigan University. Tiffany oversees the Social Workers in Rural and Small Libraries (SWIRSL) program, a grant-funded project, which provides patrons with information, referrals, and resources, as well as develops collaborative relationships with local social service agencies. Additionally, the SWIRSL program provides information and training for library staff on various topics. The program provides social work interns to six other public libraries in Southwest Michigan. Tiffany was the recipient of the Field Instructor of the Year award for Western Michigan University’s School of Social Work–Southwest Campus in 2019.

Registration

Cost

Individual – PLA Personal Member $33.00
Individual – ALA Personal Member/Nonmember $49.00
Group* $199.00

 

* Group rate is for single library access, including all its branches/outlets. It applies if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact plawebinars@ala.org for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.

How to Register

Please note: As ALA transitions to a new, centralized eLearning site, this on-demand webinar is temporarily unavailable for purchase. If you’d like to purchase access to this on-demand webinar, please contact PLA at plawebinars@ala.org and we will follow up with you when this product is available on the new eLearning site.

Tech Requirements

To playback an archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.

Contact

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org or call 800-545-2433 ext. 5PLA (5752).