Screentastic! Using Screencasting as a Reference and Customer Service Tool

PLA On-Demand Webinars logoIf you’re interested in learning more about screencasts and hearing tips on how to create them, this is the perfect on-demand webinar for you! Screencasts are excellent tools for demonstrating software, teaching computer skills, and visually sharing step-by-step navigation of websites and databases. They can be a powerful tool for all sizes of public libraries. Come learn how to design and produce killer screencasts for staff and public use, whether your targeted audience is a single person or an entire community.

This archived webinar was originally presented July 18, 2012.

Running time: 56 minutes

Learning Outcomes

At the conclusion of this on-demand webinar, participants will:

  • Understand the strengths and weaknesses of premium and free screencasting programs
  • Be familiar with the mechanics of creating a polished screencast
  • Know how to use screencasts for everyday questions and for unique situations
  • Think like an experienced screencast producer

Who Should Attend

  • Librarians designing instructional materials for patrons and/or staff
  • Librarians interested in utilizing technology for improving service at public help areas


Mikael "Mick" Jacobsen is librarian and supervisor of Adult Computer Labs at the Skokie (Ill.) Public Library.



This on-demand webinar is available 24/7 for viewing at your convenience. You'll have access to this on-demand webinar for one year from date of purchase.


  • $38 each (less 10% discount for ALA/PLA members)


  • $119 each (less 10% discount for ALA/PLA members)

If access to this on-demand webinar will be shared with multiple people—viewing either on an individual basis or gathered together in a single location—then the group rate applies.

This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.

How to Register

Please note: As ALA transitions to a new, centralized eLearning site, this on-demand webinar is temporarily unavailable for purchase. If you’d like to purchase access to this on-demand webinar, please contact PLA at and we will follow up with you when this product is available on the new eLearning site.

Tech Requirements

To playback this on-demand webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended..

We suggest that groups, especially larger groups, plan ahead to use an LCD/LED projector in the room to project the webinar recording. Groups will also want to have speakers capable of amplifying the webinar audio for the entire room.

Credits or CEUs

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.


If you have questions or problems accessing a recording, send a message to, or call 800-545-2433 ext. 5PLA.