Reimagining School Partnership Programs during the Pandemic

Female child participating in a virtual classroom situation, with female teacher visible on laptop screen

At a time when education, including school and library use, are dramatically impacted by the COVID‑19 pandemic, the Orange County Library System in Orlando, FL reimagined its school partnership program to adapt to their community’s needs. Learn how they transformed their existing school services into virtual services, including their liaison program, storytelling visits, field trips, parent presentations, and school library card drives. Discover how the library engaged staff in their changing roles by providing templates, training, and a discussion forum to support them. Through a thoughtful approach and great reflexes, the outcome of the library’s virtual school services has increased accessibility and participation rather than diminished it. For example, the number of schools participating in their digital school library card drive increased by 42% in 2020. This on-demand webinar will help you better position your library as a partner of educators in their most challenging moment.

Originally presented April 28, 2021.

Access to an auto-captioned version in Zoom is available with purchase.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will be able to:

  • List at least three new ways they can partner with schools when in-person visits are off the table;
  • Describe ways they can support staff in their role as a school liaison; and
  • Increase accessibility and inclusiveness by providing virtual school services.

Who Should Attend

This on-demand webinar is relevant for library directors, youth services managers, children’s and young adult librarians, outreach coordinators, and school liaisons who want to learn about new partnership developments.


Natalie HoustonNatalie Houston, youth services manager for the Orange County Library System, in Orlando, FL, is a Florida native and proud to work for her hometown library since 2009 and serve the growing and diverse community. She previously worked for the Leesburg Public Library in Lake County, FL, giving her the perspective of a big city and a small town. She also has organizational leader experience as a former branch manager.

Natalie has presented at the Libraries of the Future, Florida Library Association, and Florida Association for Media Educators conferences, frequently speaking about school and library partnerships. Her publications include chapters in Library Youth Outreach: 26 Ways to Connect with Children Young Adults and Their Families, Bringing the Arts into the Library, and Building a Foundation for Teen Services. Natalie has an undergraduate degree from the University of Miami and a Masters of Library Science degree from the University of South Florida.



Individual – PLA Personal Member $33.00
Individual – ALA Personal Member/Nonmember $49.00
Group* $199.00


* Group rate is for single library access, including all its branches/outlets. It applies if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.

How to Register

Please note: As ALA transitions to a new, centralized eLearning site, this on-demand webinar is temporarily unavailable for purchase. If you’d like to purchase access to this on-demand webinar, please contact PLA at and we will follow up with you when this product is available on the new eLearning site.

Tech Requirements

To playback an archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, CEUs, or certificates of attendance/completion/participation for its on-demand webinars and cannot verify participation.


If you have questions or problems accessing a recording, send a message to or call 800-545-2433 ext. 5PLA (5752).