We're All Tech Librarians Now

A PLA 2020 Virtual Conference On-Demand Session

PLA 2020 Virtual Conference On-Demand logoWhat's "the future of reference?" Whether it's renaming the department, ditching encyclopedias, or combining service desks, many libraries are asking this. In Brookline, Massachusetts, part of the answer has been building an increased understanding of technology and empowering staff members to take on troubleshooting themselves. The library's technology staff is freed up to tackle larger issues, other team members benefit from quicker solutions to problems, and patrons benefit from the skills and patience developed among staff.

Originally presented as part of the PLA 2020 Virtual Conference on February 28, 2020.

The recording of this session is closed captioned in U.S. English.

Learning Outcomes

At the conclusion of this on-demand session, participants will be able to:

  • Mobilize staff and leverage tools to develop technology skills in the reference department and beyond;
  • Use transferable skills to provide robust technology training for staff and programming/learning opportunities for patrons; and
  • Assess current staff and community technology needs and use these as a starting point for a culture of ongoing, evolving support.

Who Should Attend

This on-demand session is intended for those with no previous knowledge of the topic.

Speakers

Callan Bignoli is the director of the library at Olin College of Engineering in Needham, MA. She was previously the assistant director of a busy three-branch public library (Brookline, MA) and worked at the state library agency in Massachusetts (Massachusetts Board of Library Commissioners). Callan explores the intersections of digital and physical library user experience and strives to provide staff with the tools, training, and support they need to stay nimble and well-equipped.

Registration

Cost

Individual – PLA Personal Member $33.00
Individual – ALA Personal Member/Nonmember $49.00
Group* $199.00

 

* Group rate is for single library access, including all its branches/outlets. It applies if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact plawebinars@ala.org for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.

How to Register

Please note: As ALA transitions to a new, centralized eLearning site, this on-demand webinar is temporarily unavailable for one-click purchase via the ALA Store. If you’d like to purchase this on-demand webinar, please contact PLA at plawebinars@ala.org.

If you will be viewing alone or with one other viewer, please purchase at the individual rate. If you plan on viewing this on-demand webinar with a group of 3 or more people, please purchase at the group rate. Group access is for a single library, including all its branches/outlets. It applies if an on-demand webinar will be viewed by multiple people—viewing on an individual basis and/or in groups. Please contact plawebinars@ala.org for special pricing if you wish to share access to an on-demand webinar across multiple libraries in a consortium.

The purchase of an on-demand webinar includes instructions and a password to access the archived recording of the webinar. You'll have access to the on-demand webinar for one year from date of purchase.

On-demand webinar are intended for the sole use of the purchaser, whether an individual or group. Neither individual nor group purchase includes permission to rebroadcast or redistribute this webinar. Thank you for your cooperation.

Tech Requirements

To playback an archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, CEUs, or certificates of attendance/completion/participation for its on-demand webinars and cannot verify participation.

Contact

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org or call 800-545-2433 ext. 5PLA (5752).