Libraries Connecting You to Coverage

As part of its ongoing work to support the public library’s role in creating healthy communities, PLA is offering new resources for libraries to help more Americans participate in the Open Enrollment period of the Affordable Care Act. The deadline to enroll is December 15, 2018. What is your library doing to help? This free on-demand webinar helps public library staff plan for how they can promote the deadlines, educate their communities, find certified enrollment assistance, and support patrons’ efforts to enroll successfully. Learn how two very different public libraries are using free resources to offer essential guidance to their communities.

Originally presented November 15, 2018.

This webinar is part of PLA’s Libraries Connecting You to Coverage initiative, a national partnership to assist uninsured consumers in enrolling in the Affordable Care Act made possible by funding from the Robert Wood Johnson Foundation and Community Catalyst.

Who Should Attend

This free on-demand webinar is is intended for public library workers at all levels with limited knowledge or experience around the open enrollment process.


Catherine Arnott SmithCatherine Arnott Smith, PhD (, is a full professor at the at the University of Wisconsin-Madison’s Information School and a fellow in the Virtual Environments Group of the Wisconsin Institutes for Discovery. A former medical librarian in academic and corporate settings, she now conducts research on handling of clinical information in non-clinical spaces—such as public libraries.

Anne BramblettAnne Bramblett ( has ten years of experience working in public libraries. As the assistant director of public services at the Austin (TX) Public Library she is focusing on leading library staff towards engaging with the community more deeply by expanding services, programming ,and outreach.

Jacqueline RammerJacqueline Rammer ( has been a library director in rural Wisconsin for over four years, and is currently the director at Lakeview Community Library in Random Lake. She works diligently to promote the Library to all people, and is dedicated to one-on-one customer service. When not conducting storytimes and reading at the senior center, she is out on the floor helping patrons with whatever their needs may be, from signing up for an email account to helping them find a good book to read.



This on-demand webinar is free and available 24/7 for your viewing convenience.

How to Register

No registration is required.

Tech Requirements

To playback this archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.


If you have questions or problems accessing a recording, send a message to or call 800-545-2433 ext. 5PLA (5752).