Putting the Consumer Health Information Specialization to Work in Public Libraries

PLA 2018 Conference and Promoting Healthy Communities, a new nationwide initiative from PLA and National Network of Libraries of MedicineEducation about consumer health services and programming can help public librarians stay current and develop new programs and services for their communities. This on-demand webinar provides an overview of educational programs available via the National Network of Libraries of Medicine about consumer health and specific health topics. These programs can help librarians get the Consumer Health Information Specialization (CHIS) credential, which brings an additional, recognized level of expertise to their libraries and helps them connect with community partners. This on-demand webinar reviews CHIS requirements and benefits and showcases specific projects and programs that public library staff have developed with the knowledge they gained from consumer health educational experiences.

This on-demand webinar also provides an excellent background and introduction to issues that will be covered in greater depth at the PLA 2018 preconference, “Stand Up for Health: Health and Wellness Services for Your Community.”

Originally presented November 1, 2017.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will:

  • Be aware of and inspired by examples of health literacy programs at other public libraries;
  • Be more knowledgeable of and understand the value of the CHIS certification and how it will help assist their community members with their health information needs; and
  • Be aware of professional development opportunities associated with PLA’s new initiative on health literacy, specifically the stipend application opportunity for the PLA preconference.

Additional Resources

Who Should Attend

This on-demand webinar is open to everyone interested in health literacy and assisting with the health information and program needs of their community. Registered or prospective attendees of the PLA 2018 preconference, “Stand Up for Health: Health and Wellness Services for Your Community,” are encouraged to review this on-demand webinar.


Carolyn MartinCarolyn Martin is a consumer health coordinator at the National Network of Libraries of Medicine, Pacific Northwest Region.

Bobbi NewmanBobbi Newman is a librarian, writer, and an international speaker. She is a community engagement and outreach specialist at the National Network of Libraries of Medicine, where she helps public libraries meet the health information needs of their communities. She is the author of the award-winning blog, Librarian by Day, and in 2011 was named a Mover and Shaker by Library Journal. She has served on national initiatives from ALA, LITA, OITP, Pew, and NISO.

Erin DonlanErin Donlan is an information services librarian at Gail Borden Public Library in Elgin, Ill.

Susan KrollSusan Kroll works part time in Adult Services at the Charlevoix Public Library in Michigan. She retired from being the director of the Health Sciences Library at Ohio State University, where she was for 25 years.

Debbie StantonDebbie Stanton is director of the Washington (Iowa) Free Public Library.

Scott G. AllenScott G. Allen is a deputy director at PLA, where he is responsible for DigitalLearn.org as well as programs on family engagement, equity and diversity, fundraising, and more. Scott’s work has supported both public libraries and pediatricians, having spent over 20 years working for the American Academy of Pediatrics in various capacities. He’s excited to be working with public libraries on a health-related initiative.



This on-demand webinar is free and available 24/7 for your viewing convenience.

How to Register

No registration is required.

Tech Requirements

To playback this archived webinar you should have either the latest version of Flash running on your computer, or use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Internet Explorer. A fast Internet connection and computer is recommended.

Credits or CEUs

PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.


If you have questions or problems accessing a recording, send a message to plawebinars@ala.org or call 800-545-2433 ext. 5PLA (5752).