On-Demand Webinars

Administration/Leadership

These on-demand webinars are listed from most recent to oldest. See PLA On-Demand Webinars for general information about our on-demand webinars and a list of available topics.

Please note: As ALA transitions to a new, centralized eLearning site, PLA’s on-demand webinars are temporarily unavailable for purchase. If you’d like to purchase access to an on-demand webinar, please contact PLA at plawebinars@ala.org and we will follow up with you when these products are available on the new eLearning site. However, many of PLA’s on-demand webinars are free, each denoted with a green “Free!” icon below the title.

 

On-DemandWebinarFree!
PLA is committed to providing information on the rapidly evolving situation with COVID-19 to PLA members and others working in public libraries. This series of free webinars, originally presented March 26–April 23, 2020, featured updates on the current status of the pandemic, examples of how libraries are dealing with closures and serving their communities virtually, and opportunities to share and learn from each other.
On-DemandWebinar
What could be wrong with traditional middle class principles such as hard work, achievement, self-sufficiency, and planning? The reality is that these dearly held values alienate many library customers and impede our ability to truly meet their needs. Pima County (Arizona) Public Library is successfully offering programs utilizing restorative practices for youth, community conversations for those experiencing homelessness, and expanded reference services for incarcerated individuals. Learn from our experiences around implementing radically inclusive programming.
On-DemandWebinar
Libraries are for everyone. Learn why and how developing programs for patrons with intellectual, cognitive, and/or developmental disabilities will benefit your library. This session discusses how to structure such programs and offer a range of content for audiences from children to adults. Librarians can offer these programs without advanced specialized education; community members and families will respond with enthusiasm and gratitude. Make your library programs for everyone, too.
On-DemandWebinar
Libraries in suburban communities are seeing a rise in homelessness, and many staff are unprepared to handle the needs of this population. We look at situations that have occurred at Mid-Continent (Missouri) Public Library and steps that we took to train staff in ways to serve the needs of this demographic, from locating social services resources to de-escalation techniques. We discuss easy to implement training and techniques for libraries of all sizes.
On-DemandWebinar
What's "the future of reference?" Whether it's renaming the department, ditching encyclopedias, or combining service desks, many libraries are asking this. In Brookline, Massachusetts, part of the answer has been building an increased understanding of technology and empowering staff members to take on troubleshooting themselves. The library's technology staff is freed up to tackle larger issues, other team members benefit from quicker solutions to problems, and patrons benefit from the skills and patience developed among staff.
On-DemandWebinar
Many libraries have eliminated late fines. When Saint Paul (Minnesota) Public Library took the plunge, we led with our values to produce a comprehensive, transparent internal and external communications plan that boldly proclaimed our intent and celebrated our success. Learn how we moved from public awareness to unabashed marketing; how the media took up the cause; and the many touch points and communications tactics we used to bring staff members, stakeholders, policymakers, and community members along.
On-DemandWebinar
Do you thrive on change and want to pioneer bold new visions of what public libraries can be? Learn how to build a process for intentional innovation and experimentation at your library. Hear about how Arapahoe Libraries in Colorado designated their Castlewood branch as a place where library users and staff collaborate to experiment with new ways of using the public library. Whether the experiments succeed or fail, the goal is to evolve with your community.
On-DemandWebinar
The Wake County (North Carolina) Public Library System has made decreasing barriers to library use a priority in their strategic and tactical planning. This session explores common barriers including unnecessary or restrictive policies, difficulties of accessing library facilities, lack of service awareness, and insufficient literacies. Learn how the library has worked to combat the impact of these barriers by systematically reviewing and updating library policies and operational practices and by responding to customer needs within their community.
On-DemandWebinar
Leaders in middle management face a unique set of circumstances: they are responsible for carrying forward the key goals of upper management as well as the goals and needs of the staff they directly supervise. In this session, we identify which key skills are helpful to hone as a middle manager, possible pitfalls to avoid, and techniques on how to find points of cooperation in difficult situations.
On-DemandWebinar
Online maps, budget apps, open data portals, even your library's website: in small towns and large cities alike, civic technology improves the relationship between people and their government. Civic technologist volunteers and government tech personnel are now bringing the innovations of Silicon Valley to bear on the challenges and day-to-day matters of Main Street. Libraries, as respected community institutions, should represent the needs of their patrons when governments plan community technology initiatives.