On-Demand Webinars: Administration & Leadership

Explore a new, research-based outcomes framework you can use to strengthen your libraries’ offerings by providing responsive, inclusive, maker-centered services for adults in your community.

Explore why boundaries matter in public service and how they contribute to a safer, more sustainable work environment.

Learn how to implement in-depth, equitable community engagement to inform capital bond-funded work.

Real-world examples show how failing to address problems directly and quickly can turn small issues into major obstacles

Look at how and why boundaries get crossed, and how to protect your privacy while still providing exceptional service.

Discover effective behavior management solutions for your library and learn how to address challenging behaviors effectively.

Hear practical strategies for shaping values-driven leadership that strives to model accountability to all library staff.

Baltimore County Public Library shares their staff learning initiative fostering practical DEI dialogue tied to daily library work.

Practical ways to support your staff from the beginning and what to do when someone is harassed in person or online via your library’s accounts.

This panel takes attendees through the steps taken by the cross-disciplinary staff team to listen to communities.

A broad-ranging conversation about the current state and future of public libraries and community engagement with artificial intelligence (AI).

Learn from real-life debriefing protocols to provide leaders in libraries with tools and skills to debrief with staff.

Learn how to use the results from the 2024 Public Library Staff Survey to improve your library’s performance, demonstrate value, and increase impact in your community.

Be inspired by real-world examples to build your own community of library advocates.

Learn practical tools for feedback conversations and strategies rooted in self-awareness of power dynamics and identity.

Learn best practices, tips, and advice on how to successfully host lawmakers at your library to show, them the many unique ways libraries positively impact communities.

Learn about pathways to leadership in PLA and the public library profession.

Learn how to implement a climate action plan at your library that will have the biggest impact locally and globally.

ALA and Sustainable Libraries Initiative provide guidance and tools to help expedite climate action work in libraries.

Learn best practices for cardholder registration that reduces barriers and increase access for all.

Learn to create engaging spaces for library patrons of all ages from real-life examples and outcomes.

Learn how Fred Rogers’ work can inform the evaluation of library services and support the wellbeing of library staff.

Learn how Benchmark, PLA’s interactive data visualization and peer comparison tool, can support your library in everyday decision-making.

Explore microaggressions in the workplace, their impact on individuals and organizational culture, and how to address them.

Learn how to think outside of the box with professional development and training in order to retain great staff members.

Atypical managers share their strategies for success, tools for immediate action, and techniques for self-acceptance.

Shift to a public service focus to demonstrate value and change how the public perceives and talks about your library.

Learn about universal design in communication, programming, services, and marketing to enhance access and accessibility.

Learn how cohort mentoring addresses skills that are hard to gain on the job and is an investment in staff growth.

Learn about mentor monitors, a resource to support staff members and help keep the peace in a busy library.

Learn how Benchmark can support your library in everyday decision-making.

Learn about developing a training model, implementing training with ongoing assessment, and maintaining training tools.

Learn about the United Nations’ Sustainable Development Goals and how your library can leverage Project Outcome to capture and share your library’s impact in its community and the impact of libraries worldwide.

A facilitated conversation that explored effective policies and practices to improve safety and security for library staff and patrons, and invited questions and resources to be shared among all attendees.

Highlights how the data suggests both opportunities and challenges for the future of public libraries.

Learn from members of the Fresh Start @ Your Library team, including social workers, and understand the steps they took to reach formerly incarcerated individuals and provide services to six communities through the public library.

Learn how Benchmark can support your library in everyday decision making, such as establishing baselines and identifying opportunities to improve.

Learn about programs happening in both formal and informal learning environments that are helping youth develop essential skills and experiences to be successful in pursuit of their interests and skills, including work-based learning opportunities, apprenticeships, and more.

Hear from national, state, and local leaders developing strategies and implementing programs to begin closing the digital skills divide, specifically focused on employability outcomes and workforce development.

Hear from a panel of experts who have made sense of the maze of available learning opportunities to connect workers to high-quality NDCs that lead to in-demand jobs and career pathways. Learn about nationally recognized, “stackable,” and portable credentials, and how library staff are supporting patrons to secure them to boost their employability and career mobility.

Highlights labor market information (LMI) resources and use cases and demonstrates how this information can inform and improve workforce service development, outreach, and partnerships to connect residents with in-demand jobs, gain in-demand skills, and improve economic mobility.

Introduces and showcases national workforce partners and local collaborative program examples. Panelists answer the WHO, WHAT, WHEN, WHERE, WHY, and, most importantly, HOW to collaborate to improve library services and visibility—no matter your starting point—as well as enhance patron and community impacts.