Contact PLA

The Public Library Association (PLA) is a division of the American Library Association (ALA).

Contact us any time you have questions. Office hours are Monday–Friday, 8:30 AM–4:30 PM Central. If no one is available when you call, please leave a message. Someone will respond as quickly as possible.

Virtual Conference and Mobile App Support

Virtual Conference instructions: https://www.placonference.org/virtual

Mobile App instructions: https://www.placonference.org/connectapp

Attendee support is available from Bravura at support@bravuratechnologies.com or by calling 941-894-0500.

Registration/Housing Questions

Please contact the hotels directly to make any new reservations, changes, or cancellations.

For questions about attendee registration only, contact Maritz at PLA@maritz.com or 864-515-6689. Maritz representatives are available Monday–Friday, 8:00 AM–4:00 PM Central. Or, if you’re already onsite in Minneapolis, visit registration in Lobby B of the Minneapolis Convention Center.

For questions about exhibitor registration only, contact PLAEXH@maritz.com or 864-990-2296.

Or, if you’re already onsite in Minneapolis, visit Registration in Lobby B of the Minneapolis Convention Center.

Exhibitor/Sponsor Questions

If you’re an exhibitor, contact Carmen Guerrero, Corcoran Expositions, at PLA@CorcExpo.com. Or, if you’re already onsite in Minneapolis, visit the Exhibitor Sales Office in the Exhibits Hall at the back of aisle 1800.

If you’re a sponsor, contact Catherine Carr, Corcoran Expositions, at ccarr@corcexpo.com. Or, if you’re already onsite in Minneapolis, visit the Exhibitor Sales Office in the Exhibits Hall at the back of aisle 1800.

Press Questions

For Press: https://www.placonference.org/forpress

Contact Raymond Garcia, Communications Specialist, American Library Association, at rgarcia@ala.org; or Larra Clark, Deputy Director, Public Library Association, at 312-280-5861 or lclark@ala.org.

Also, many commonly asked questions are answered in the conference FAQ.

Other commonly asked conference questions are answered in the conference FAQ. For all other conference questions, please contact placonference@ala.org or 800-545-2433 x5PLA (x5752).

For all other questions, please contact pla@ala.org or 800-545-2433 x5PLA (x5752).

ALA and PLA membership is managed by the ALA Member Relations & Services Center. Customer service representatives are available Monday–Friday, 8:30 AM–4:30 PM Central. You can join or renew/rejoin/add to your membership several different ways:

1. Use ALA's secure online form;
2. Print and fill out a membership form and fax or mail it in; or
3. Call the ALA Member Relations & Services Center at 800-545-2433.

Direct your membership questions to the ALA Member Relations & Services Center at membership@ala.org or 800-545-2433.

For login help, please email loginhelp@ala.org or contact the ALA Member Relations & Services Center at 800-545-2433.

If you need to reset your password, go to  https://my.ala.org/ALA/ForgotUsernamePassword/ForgotPassword.aspx.

PLA does not solicit work for hire through external channels, including social media.

If you receive an email or message that appears to be from, sponsored by, or affiliated with ALA, PLA, or its divisions or round tables but seems suspicious, please forward the message immediately to confirm its legitimacy to membervalue@ala.org.