Reference and User Services Association (RUSA)

Gain Business Reference Skills

Business Reference 101 is for any librarian in-training who wants to gain confidence and knowledge around BizRef topics such as company and industry research, consumer and market research, entrepreneurship topics and more. This 3-week long, asynchronous course allows users to go at their own pace as they work their way through each section.

Literary Tastes: Celebrating the Best Reading of the Year

What could be better than books and breakfast? Maybe signed books and breakfast? Join your fellow readers and book lovers and listen to some of the year's best authors from RUSA book and media award winners and Best of Lists Authors discuss their works and the craft of writing as well as sign books immediately following the event. 

Literary Tastes: Celebrating the Best Reading of the Year

Sunday, June 23, 8:00 am - 10:00 am

2019-2020 President-Elect of RUSA Announced

CHICAGO- Courtney McDonald, Learner Experience & Engagement Librarian and Associate Professor at the University of Colorado Libraries, has been elected the 2019-20 President-Elect of the Reference and User Services Association (RUSA). McDonald will serve her Presidential term during 2020-21.

Kay Ann Cassell awarded Isadore Gilbert Mudge Award

Kay Ann Cassell, Professor Emerita, School of Communication & Information, Rutgers University was selected as the 2019 winner of the Isadore Gilbert Mudge Award, the Reference and User Services Association’s highest honor.

Create Impactful Library Services for Older Adults

Many communities are home to an aging population. Libraries are a community focal point with capacity to strategically facilitate, coordinate and partner with other organizations and these libraries need to be able to educate, empower and engage older adults.  

Enhance your Project Management, Leadership, and Marketing Skills!

Need help managing projects in your library? Want to become a manager or are early in your management career. Don't have a lot of patrons taking advantage of your library offerings?

Conducting the reference interview

CHICAGO — Based on the latest research in communication theory but tailored specifically for real-world application, the newly updated third edition of “Conducting the Reference Interview,” published by ALA Neal-Schuman, speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries.