CHICAGO — ALA Editions announces an exciting new workshop, Serving ESL and Non-English Speaking Patrons in the Library, with Cate Carlyle. This workshop will last 90 minutes and take place at 1:30 p.m. Eastern/2:30 p.m. Central on Wednesday, April 9, 2014.
In today’s library, you often need to serve patrons and students who do not speak English. This can be intimidating—how do you communicate? How do you avoid the risk of creating cultural misunderstandings?