For immediate release | November 22, 2013

LLAMA Webinar addresses managing intergeneration teams

CHICAGO — Is managing your baby-boomer staff the same as managing millennials? Not always! The Library Leadership and Management Association (LLAMA) will present “Talking about the Generations: communicating with and managing intergenerational teams,” from 1:30 to 3 p.m. Central time on Wednesday, Dec. 11.

This webinar will present case studies of positive and adverse examples of group and individual management in a multigenerational workforce, with emphasis on millennial colleagues. Intergenerational communication and management techniques focusing mostly on millennial workers, but also touching on all generations currently in the library workforce, will be discussed.

By the end of this webinar participants will:

  • identify unique and shared generational characteristics and work expectations of millennials and other generations currently represented in the library workforce;
  • discover identifiable precursors to challenging and successful group dynamic scenarios;
  • select appropriate techniques to address communication problems and expectation management;
  • use case studies to identify effective communication and management techniques for leading intergenerational teams.

Presenters: Rikke Sarah Ogawa, team leader for research, instruction and collection services, UCLA Louise M. Darling Biomedical Library; Jeffrey Williams, Associate Director, Research, Education, & Clinical Support, NYU Health Sciences Libraries.


LLAMA member: $49

Non-LLAMA member $59

LLAMA group rate (5 or more people at one site) $199

Non-LLAMA group rate (5 or more people at one site) $239

Register online:

Register with a purchase order or by mail: registration form (PDF).

For questions about this webinar or other LLAMA programs, contact Fred Reuland.

About the Library Leadership and Management Association

The Library Leadership and Management Association ( advances outstanding leadership and management practices in library and information services by encouraging and nurturing individual excellence in current and aspiring library leaders. LLAMA is a division of the American Library Association.


Fred Reuland

Program Officer, Continuing Education

Library Leadership and Management Association (LLAMA)