Greenwood Publishing Group Award recipient named

Contact: Cheryl Malden

Program Officer



For Immediate Release

March 16, 2010

CHICAGO — The American Library Association (ALA) has named “Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes” the winner of the 2010 Greenwood Publishing Group Award for the Best Book in Library Literature. The book was written by Robert E. Dugan, Peter Hernon and Danuta A. Nitecki and published by Libraries Unlimited.

The book will assist library professionals in the area of assessment by helping them to explore and identify methods of measuring effectiveness and improving performance relating to the needs and perspectives of a variety of constituents. Each awardee receives $5,000 and a 24K gold-framed citation, donated by the Greenwood Publishing Group.

The Award committee chose “Viewing Library Metrics from Different Perspectives” from a strong field of nominated books on many aspects of librarianship. The committee praised the authors’ comprehensive approach to an issue that pervades every aspect of modern library life; their exhaustive coverage of all aspects of the topic; the enduring relevance of their work; their combination of readability and thorough scholarship; and the fact that this book fills an important lacuna in modern library literature.

Dugan is director of the Mildred F. Sawyer Library at Suffolk University in Boston. He holds master’s degrees in library and information science from Simmons College in Boston and in public administration degree from Suffolk University. He has worked in public, state and academic libraries and has published extensively on outcomes assessment, planning, information policy, telecommunications, library buildings, information technologies, metrics, financial management and the federal depository library program.

Hernon is a professor at the Graduate School of Library and Information Science at Simmons College. He received his Ph.D. from Indiana University and has taught courses in government information policy, evaluation of information services, research methods, leadership and academic librarianship at Simmons College, the University of Arizona and Victoria University of Wellington. Hernon’s extensive list of publications includes “Assessing Service Quality” (American Library Association, 1998), winner of the Highsmith Award for outstanding contribution to the literature of library and information science and now in its second edition (American Library Association, 2010). In 2008, Hernon was named Academic/Research Librarian of the Year by the Association of College and Research Libraries.

Nitecki is dean of libraries at Drexel University and professor in the College of Information Science and Technology. Prior to that, she was associate university librarian at Sterling Memorial Library, Yale University. Before coming to Yale, she was a library administrator at University of Tennessee, University of Illinois and University of Maryland. She received her Ph.D. from the University of Maryland and master’s degrees in library and information science from Drexel University and in communications from the University of Tennessee. Nitecki is a professor in the Ph.D. program in Managerial Leadership in the Information Professions at Simmons College, Boston. She has published extensively in the areas of service quality, document delivery, digital images in teaching and learning, and technology and public service. Her current interests include assessment of public services, research-driven management, and collaboration in teaching and learning.

The annual award will be presented at the ALA Annual Conference in Washington, D.C. in June.

Members of the 2010 Greenwood Publishing Group Award committee are: Chair, Christine A. Whittington, Director of the Library, Greensboro College, Greensboro, N.C.; Carol A. Hughes, Associate University Librarian, Public Services, University of California, Irvine; Kelly Gordon Jacobsma, Genevra Thome Begg Director of Libraries, Van Wylen Library, Hope College, Holland, Mich.; and Andrea Lapsley, Director of Development, University Libraries, Colorado State University, Fort Collins.

For more information on the Greenwood Publishing Group Award and other ALA awards, please visit the ALA Web site,, in the Awards & Grants section under Books, Prints and Media.