ALA Graphics, ALA Editions switch fulfillment service

Contact: Larra Clark

312-280-5043

ALA News Release

For Immediate Release

December 2001

ALA Graphics, ALA Editions switch fulfillment service

Switch your Rolodex cards now. Starting January 2, 2002, ALA (American Library Association) Graphics, Editions and various ALA offices' and divisions' materials will be managed by a new customer service, fulfillment and warehouse company. The Atlanta-based company, PBD, replaces Dearborn.

PBD customer service hours are 8 a.m. to 6 p.m. Eastern Standard Time. Orders now go to ALA,

Edited; or called into the new toll-free number at 1-866-Shop ALA or 312-944-6780 for international calls. The 24-hour fax number will be 770-442-9742.

Catalog requests go to 1-800-545-2433, press 7; and 24-hour online shopping is at www.alastore.ala.org.

For more information about ALA Graphics, please call Lisa Hearld at 800-545-2433 x2426 or email lhearld@ala.org. For information on ALA Editions, call Anne Gleason at 800-545-2433 x1537 or email agleason@ala.org.